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For Companies At a Glance
- Tasks: Serve luxury food and beverages to guests, ensuring a memorable dining experience.
- Company: Join a prestigious cruise line known for exceptional service and unforgettable journeys.
- Benefits: Enjoy travel opportunities, competitive pay, and a vibrant work environment on board.
- Why this job: Be part of a dynamic team creating special moments for guests in stunning locations.
- Qualifications: Experience in fine dining or luxury settings; STCW certification required.
- Other info: Must be physically fit and able to participate in emergency procedures.
In-Suite Dining Server (Shipboard)
Department: Housekeeping
Employment Type: Fixed Term Contract
Location: Shipboard
Reporting To: In-Suite Dining Supervisor
Description
Essential Duties
- Provides technically proficient, efficient and personalizedluxury food and beverage service to guests in a courteous and professional manner
- Assists with the setup, cleaning, and breaking down of In-Suite Dining areas and maintaining equipment, supplies, goods and all work areas, reporting any issues to leadership
- Assists proper inventory processes including requisitions, receiving, moving and stocking product in accordance with first in, first out (FIFO)
- Ensures Compliance with Public Health and all Safety and Labor Regulations. Prepares for and assists with all sanitation and Public Health inspections
- Helps the execution of special events and Banquets
- Provides assistance to Direct Reports and the ISD Supervisor in the execution of the day-to-day operations of the In-Suite Dining, Restaurant and Bar venues as needed
- Anticipates the needs of guests and Ladies and Gentlemen by ensuring all supplies are readily available before and during service, maintaining a clean, safe and accident-free environment, and immediately responding to the needs of all guests and fellow Ladies and Gentlemen
- Regularly monitors hallways to retrieve trays and trolleys
- Responsible for training Servers Assistants
- Maintains cleanliness of all work areas and guest areas impacted by In-Suite Dining
Qualifications
- Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
- Strong knowledge and experience in Public Health rules and regulations related to USPH and HACCP
- Previous Waiter experience in a five-star restaurant or onboard a luxury cruise restaurant environment
- Excellent working knowledge of food, beverage and international cuisine
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
- All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
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In-Suite Dining Server (Shipboard) employer: The Ritz-Carlton Yacht Collection
Contact Detail:
The Ritz-Carlton Yacht Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Suite Dining Server (Shipboard)
✨Tip Number 1
Familiarise yourself with the luxury dining experience. Research five-star restaurants and cruise dining services to understand the level of service expected. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees in the hospitality industry, especially those who have worked on ships. They can provide valuable insights into the role and may even refer you for the position.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Prepare examples from your previous experiences where you successfully managed multiple tasks while maintaining high service standards.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to food service. Being knowledgeable about USPH and HACCP will show that you are serious about maintaining high standards in your work.
We think you need these skills to ace In-Suite Dining Server (Shipboard)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the In-Suite Dining Server position. Tailor your application to highlight relevant experience in luxury food and beverage service.
Highlight Relevant Experience: Emphasise any previous experience in high-end dining or cruise environments. Mention specific skills related to public health regulations, inventory management, and customer service that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Include examples of how you've created memorable experiences for guests in past roles, and express your enthusiasm for working in a shipboard environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Ritz-Carlton Yacht Collection
✨Showcase Your Service Skills
As an In-Suite Dining Server, your ability to provide exceptional service is key. Be prepared to discuss your previous experiences in high-end dining environments and how you ensured guest satisfaction. Highlight any specific instances where you went above and beyond for a guest.
✨Demonstrate Knowledge of Food Safety
Understanding public health regulations is crucial for this role. Brush up on USPH and HACCP guidelines and be ready to explain how you've applied these in past positions. This will show that you take food safety seriously and are well-prepared for the responsibilities of the job.
✨Emphasise Teamwork and Communication
This position requires coordination between various departments. Share examples of how you've effectively communicated with kitchen staff and other team members to ensure smooth operations. Highlight your ability to anticipate needs and respond promptly to both guests and colleagues.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle difficult situations, such as a guest complaint or a last-minute change in service. Practising your responses can help you feel more confident and articulate during the interview.
