Retail Store Supervisor

Retail Store Supervisor

Peterborough Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
  • Company: Mamas & Papas is a caring brand dedicated to supporting families on their parenting journey.
  • Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
  • Why this job: Join an award-winning team that values inclusivity and makes a positive impact on families' lives.
  • Qualifications: Retail supervisor or senior sales assistant experience is preferred; a passion for customer service is essential.
  • Other info: Flexible shifts available; apply easily with a quick CV upload.

The predicted salary is between 24000 - 36000 £ per year.

Peterborough (Mamas & Papas at NEXT)
Mamas & Papas at NEXT Store
Unit G, Brotherhood Retail Park
Lincoln Rd
Peterborough
PE4 6ZR

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.

The ROLE OF STORE SUPERVISOR

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Peterborough store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 30 hours per week, across 4 days, including either Saturdays, Sundays, or both.

(Apply to chat through shifts that would work best for you)

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, can lead a team by example & support, then we\’d love to hear from you.

TO APPLY:

To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)

No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.

*****

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

*****

We\’re a Business that cares, so here\’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment

….Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

We\’re Award Winning!!

FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”

#J-18808-Ljbffr

Retail Store Supervisor employer: Mamas & Papas Limited

Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as up to 40 days of holiday, company bonuses, and significant discounts, our team members enjoy a fulfilling work-life balance while contributing to magical moments for families in Peterborough. Join us in a role where you can lead a passionate team and make a real difference in the lives of our customers, all within a vibrant retail environment.
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Contact Detail:

Mamas & Papas Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Supervisor

✨Tip Number 1

Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings and the magical moments they create for customers will help you connect better during interviews and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlighting specific instances where you motivated your team or improved customer experiences can set you apart from other candidates.

✨Tip Number 3

Engage with the local community and potential customers before your interview. This could involve visiting the store, speaking to staff, or even attending events. Demonstrating your commitment to the community can resonate well with the hiring team.

✨Tip Number 4

Prepare thoughtful questions about the role and the company culture. Asking insightful questions shows your genuine interest in the position and helps you assess if Mamas & Papas is the right fit for you.

We think you need these skills to ace Retail Store Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Sales Techniques
Product Knowledge
Communication Skills
Conflict Resolution
Time Management
Inventory Management
Training and Development
Problem-Solving Skills
Adaptability
Attention to Detail
Empathy

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Store Supervisor position. Understand the key responsibilities and the qualities Mamas & Papas are looking for in a candidate.

Tailor Your CV: Customise your CV to highlight relevant experience in retail supervision or senior sales roles. Emphasise your ability to lead a team and create memorable customer experiences, as these are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer service. Mention specific examples of how you've created positive experiences for customers in the past.

Follow Application Instructions: Ensure you follow the application instructions carefully. Download your CV and complete the short Mamas & Papas application form as specified. Double-check for any errors before submitting.

How to prepare for a job interview at Mamas & Papas Limited

✨Show Your Passion for Customer Experience

As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've enhanced customer experiences in previous roles, demonstrating your commitment to exceptional service.

✨Highlight Your Leadership Skills

Since you'll be leading a team of Sales Consultants, it's crucial to showcase your leadership abilities. Discuss your experience in motivating and guiding teams, and provide specific instances where you successfully led by example.

✨Understand the Brand Values

Familiarise yourself with Mamas & Papas' mission and values. During the interview, express how your personal values align with theirs, particularly regarding inclusivity and creating a supportive environment for both customers and staff.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios from your past experiences where you resolved conflicts or improved team performance, as this will demonstrate your readiness for the role.

Retail Store Supervisor
Mamas & Papas Limited
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  • Retail Store Supervisor

    Peterborough
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-13

  • M

    Mamas & Papas Limited

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