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- Tasks: Deliver products and provide top-notch customer service in a dynamic branch environment.
- Company: Join City Plumbing, a leader in quality plumbing and heating products with a bright future.
- Benefits: Enjoy flexible hours, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of an inclusive team that values diversity and promotes a fun work culture.
- Qualifications: Must have a clean driving licence and previous driving experience; customer service skills are essential.
- Other info: Flexible working hours with plenty of notice; perfect for students seeking part-time work.
Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations
As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing
Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You\’ll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
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Driver and Branch Sales Assistant - Flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products we offer, especially in plumbing and heating. Knowing your stuff will not only help you serve customers better but also show your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours when you speak to us. This role requires adaptability, especially during peak seasons, so demonstrating your willingness to accommodate varying shifts can set you apart.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with us. Whether it's through a phone call or in-person chat, being friendly and professional can leave a lasting impression.
✨Tip Number 4
If you have previous driving experience, be sure to mention it! We value candidates who can demonstrate safe driving practices and an understanding of transport compliance, as this is crucial for the role.
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles and customer service positions. Emphasise your ability to work flexibly and meet tight deadlines, as these are key aspects of the job.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've delivered excellent customer service in the past and how you can contribute to the branch's success.
Highlight Your Driving Experience: Since the role requires a clean driving licence and previous driving experience, make sure to detail your driving history and any relevant qualifications. This will show that you are well-prepared for the responsibilities of the position.
Showcase Your Team Spirit: The company values an inclusive team environment, so mention any experiences where you've worked collaboratively with others. Highlight your ability to support colleagues and contribute positively to the workplace culture.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. Talk about why you’re excited about being a Driver and Branch Sales Assistant, and how you can contribute to delivering outstanding customer service.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Share examples of how you've successfully managed flexible work arrangements in the past.
✨Highlight Customer Service Skills
Prepare to discuss your previous experience in customer-facing roles. Provide specific examples of how you’ve gone above and beyond to meet customer needs, especially in high-pressure situations.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Being knowledgeable about the items you’ll be selling will show your commitment to the role and help you connect better with customers.
