Team Member

Team Member

Plymouth Part-Time No home office possible
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At a Glance

  • Tasks: Engage with customers and create a welcoming atmosphere while serving delicious food and drinks.
  • Company: Join Cafe Local, part of SSP, the global food travel experts at Plymouth Train Station.
  • Benefits: Enjoy 75% off meals on shift, up to 50% discounts, and health support through various programmes.
  • Why this job: Be part of a vibrant team with opportunities for growth and a fun, inclusive culture.
  • Qualifications: Must be 18+ due to alcohol service; no prior experience required, just a passion for food.
  • Other info: Participate in exciting activities like Barista Competitions and enjoy flexible working hours.

at Cafe Local, Plymouth Train Station.

Pay Rate: £12.21 per hour + an additional £1.20 per hour for hours worked between midnight and 6 am, bringing your total pay to £13.41 per hour.

Shift Pattern: Part Time (8 hours), shifts scheduled between 6 am and 7 pm, including weekends.

  • Applicants must be 18 years or over due to responsibilities within the Team Member role, including handling and serving alcohol.

If you\’re passionate about food and travel, you\’ve come to the right place. We are the global food travel experts, offering something delicious for everyone. Whether you\’re flying, taking a train, or passing by, we have the best food and drink options.

We work with over 500 brands, including our own creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, as well as well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club, & BrewDog.

Why Join SSP as a Team Member?

At SSP, we offer more than jobs; we provide dynamic career opportunities with many benefits:

  • 75% discount on your meal while on shift.
  • Up to 50% employee discount, including 20% off on alcoholic beverages, at various SSP brands across the UK.
  • Friends and Family App: 20% discount at our Catering, Whistlestop, and Urban Express units (terms apply).
  • Continuous growth through award-winning training, apprenticeships, and development programs, including Duty Manager Development and Chef Academy.
  • Help@Hand App offering shopping discounts, GP appointments, a 24/7 helpline, and financial and wellbeing support.
  • Health and wellbeing support via Retail Trust, flexible working, and family-friendly leave policies.
  • Inclusive culture with networks supporting LGBTQ+, Women, Neurodiversity, Disability, and more.
  • Activities like the Barista Competition and Millie’s Cookies Ice Off Challenge.
  • Financial benefits including pension plans, life assurance, share schemes, Cycle to Work, and competitive pay rates.

As a Team Member, You’ll:

  • Engage with customers and deliver an outstanding experience.
  • Maintain a clean, safe, and welcoming environment.
  • Work collaboratively with team members for smooth operations.
  • Bring SSP values to life.

Feel like you belong at SSP? Apply now and start an exciting journey as a Team Member!

SSP is proud to be an equal-opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

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Team Member employer: SSP UK & Ireland

At SSP, located in the bustling Plymouth Train Station, we pride ourselves on being more than just a workplace; we are a community that values passion for food and travel. With competitive pay rates, extensive employee discounts, and a commitment to personal growth through award-winning training programmes, we foster an inclusive culture that supports diverse backgrounds and perspectives. Join us as a Team Member and enjoy a dynamic work environment where your contributions are valued and rewarded.
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Contact Detail:

SSP UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with the brands SSP works with, like Upper Crust and Starbucks. Knowing their menu items and values can help you engage better during interviews and show your passion for food and travel.

✨Tip Number 2

Highlight any previous customer service experience you have. Being able to demonstrate your ability to engage with customers and provide an outstanding experience is crucial for a Team Member role.

✨Tip Number 3

Be prepared to discuss your availability, especially for shifts that include weekends and early mornings. Flexibility is key in the hospitality industry, and showing that you're willing to adapt can set you apart.

✨Tip Number 4

Research SSP's commitment to inclusivity and employee wellbeing. Being knowledgeable about their culture and values will not only impress during your interview but also help you align your own values with theirs.

We think you need these skills to ace Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Food Safety Knowledge
Cash Handling
Multitasking
Positive Attitude
Sales Skills
Ability to Work Under Pressure
Basic Food Preparation Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Cafe Local. Highlight your passion for food and travel, as this aligns with the company's values.

Tailor Your CV: Make sure your CV reflects relevant experience in customer service or food handling. Emphasise any previous roles where you engaged with customers or worked in a team environment, as these are key aspects of the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Cafe Local and how your skills can contribute to delivering an outstanding customer experience.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application demonstrates attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at SSP UK & Ireland

✨Show Your Passion for Food and Travel

Since Cafe Local is all about food and travel, make sure to express your enthusiasm for both during the interview. Share any relevant experiences or stories that highlight your love for food, whether it's trying new cuisines or exploring different cultures.

✨Demonstrate Customer Service Skills

As a Team Member, engaging with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure a positive experience for customers.

✨Emphasise Teamwork

Collaboration is crucial in this role. Be ready to discuss your experience working in teams and how you contribute to a positive team environment. Highlight any specific instances where teamwork led to successful outcomes.

✨Understand the Company Culture

Familiarise yourself with SSP's values and culture before the interview. Mention how you align with their commitment to inclusivity and support for diverse backgrounds. This shows that you're not just looking for a job, but a place where you can truly belong.

Team Member
SSP UK & Ireland
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