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- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Whistles is a London-based fashion brand known for timeless and empowering designs.
- Benefits: Receive full training, ongoing support, and enjoy a dynamic work environment.
- Why this job: Join a vibrant team, connect with customers, and showcase your style expertise.
- Qualifications: Must be reliable, motivated, and possess excellent communication skills.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.
As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
- Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination
About You
As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
About Us
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN
Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday.
Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment:
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.
We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
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Style Advisor - Farnham employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Farnham
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles. As a Style Advisor, you'll need to be knowledgeable about current collections and how to style them, so keep an eye on fashion blogs, social media influencers, and industry news.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail setting. Role-playing different scenarios can help you become more comfortable with greeting customers, offering styling advice, and handling transactions.
✨Tip Number 3
Showcase your passion for fashion and customer service during any interactions you have with the brand. Whether it's through social media or in-person visits, demonstrating your enthusiasm can set you apart as a candidate who truly embodies the brand's values.
✨Tip Number 4
Network with current employees or attend events hosted by the brand. Building connections within the company can provide you with valuable insights into the role and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Style Advisor - Farnham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Style Advisor does. Highlight key responsibilities and required skills, such as customer service excellence and product knowledge, to tailor your application.
Craft a Tailored CV: Create a CV that showcases your relevant experience in retail or customer service. Emphasise your ability to connect with customers and provide styling advice, as well as any previous roles where you demonstrated strong communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the store's performance.
Showcase Your Personality: As a Style Advisor, personality is key. Use your application to convey your enthusiasm for the role and the brand. Let your unique voice shine through, demonstrating how you would embody the brand ambassador role.
How to prepare for a job interview at The Foschini Group / TFG London
✨Show Your Passion for Fashion
As a Style Advisor, it's crucial to demonstrate your enthusiasm for fashion and styling. Be prepared to discuss your favourite trends and how you would incorporate them into customer recommendations. This will show the interviewer that you are genuinely invested in the role.
✨Emphasise Customer-Centric Skills
Highlight your ability to connect with customers and provide exceptional service. Share examples of past experiences where you successfully assisted customers, listened to their needs, and offered tailored solutions. This will illustrate your commitment to enhancing the customer experience.
✨Familiarise Yourself with the Brand
Research Whistles and understand its brand values, target audience, and product offerings. Being knowledgeable about the company will allow you to align your answers with their vision and demonstrate that you are a good fit for their team.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would greet a customer, assess their needs, and suggest products. This will help you showcase your consultative selling skills and ability to create a welcoming atmosphere.
