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- Tasks: Lead and deliver complex IT programmes to enhance customer experience in hospitality.
- Company: Join a leading hospitality client driving strategic change and innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and excellent benefits package.
- Why this job: Be at the forefront of transforming customer experiences and operational efficiency.
- Qualifications: Extensive programme management experience in hospitality or eCommerce required.
- Other info: Work with senior stakeholders and manage multimillion-pound budgets.
The predicted salary is between 60000 - 84000 £ per year.
Leading hospitality client now requires an IT Programme Manager to manage multiple initiatives, driving strategic change across the business and enhancing overall customer experience/operations.
This role will lead and deliver complex IT programmes, collaborating with an array of stakeholders and internal teams to drive innovation throughout the business.
Key Responsibilities:
- Manage, deliver and lead programmes delivering value to the wider group.
- Establish robust governance structures, ensuring programme delivery aligns with time, cost and quality expectations.
- Implement risk, issue and dependency management to identify and mitigate issues across multiple projects.
- Collaborate with senior stakeholders to ensure programmes align with business objectives and KPI’s.
- Manage financial budgets and forecasts, ensuring these align with business goals.
- Drive continuous improvement ensuring programmes deliver tangible improvements in customer experience and operational efficiency.
Key Requirements:
- Extensive programme management experience working on multi-site programmes/projects within the hospitality, retail or eCommerce sector.
- Expert in programme governance and modern delivery methodologies.
- Strong understanding of IT systems, infrastructure and customer facing digital solutions.
- Proven experience delivering change within an organisation.
- Excellent financial acumen, with the ability to manage multimillion pound budgets, forecasts in reference to business needs.
- Previous experience using tools such as JIRA, Confluence and MS project.
- Exceptional communication skills with the ability to manage stakeholders of all levels.
This opportunity provides a base salary of up to £100,000 plus an excellent benefits package.
In terms of office location, this role is hybrid with 4 days per week in our clients London office and the rest remote.
IT Programme Manager – Hospitality - £100,000 – London employer: Ventula Consulting
Contact Detail:
Ventula Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Programme Manager – Hospitality - £100,000 – London
✨Tip Number 1
Familiarize yourself with the latest trends in hospitality technology. Understanding how IT can enhance customer experience and operational efficiency will help you stand out as a candidate who is not only experienced but also forward-thinking.
✨Tip Number 2
Network with professionals in the hospitality and IT sectors. Attend industry events or webinars to connect with potential colleagues and stakeholders, which can provide valuable insights and possibly lead to referrals.
✨Tip Number 3
Brush up on your knowledge of programme governance and modern delivery methodologies. Being able to discuss these concepts confidently during interviews will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare to discuss your experience with financial management in detail. Be ready to share specific examples of how you've managed multimillion-pound budgets and forecasts, as this is crucial for the role.
We think you need these skills to ace IT Programme Manager – Hospitality - £100,000 – London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Programme Manager position. Highlight key responsibilities and requirements that resonate with your experience, especially in programme management within the hospitality sector.
Tailor Your CV: Customize your CV to reflect your extensive programme management experience. Emphasize your skills in managing multi-site projects, financial acumen, and familiarity with tools like JIRA and Confluence, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to drive strategic change and enhance customer experience. Use specific examples from your past experiences that demonstrate your success in similar roles and your understanding of IT systems and governance.
Highlight Stakeholder Management Skills: In both your CV and cover letter, emphasize your exceptional communication skills and your experience managing stakeholders at all levels. This is vital for the role, as collaboration with senior stakeholders is a key responsibility.
How to prepare for a job interview at Ventula Consulting
✨Showcase Your Programme Management Experience
Be prepared to discuss your extensive programme management experience, especially in the hospitality, retail, or eCommerce sectors. Highlight specific projects where you successfully managed multiple initiatives and drove strategic change.
✨Demonstrate Financial Acumen
Since managing multimillion-pound budgets is crucial for this role, come equipped with examples of how you've effectively managed financial forecasts and budgets in previous positions. This will show your potential employer that you can align financial goals with business objectives.
✨Highlight Your Stakeholder Management Skills
Exceptional communication skills are key for this position. Prepare to share experiences where you collaborated with senior stakeholders and ensured alignment with business objectives and KPIs. This will demonstrate your ability to manage relationships at all levels.
✨Familiarize Yourself with Relevant Tools
Make sure you are well-versed in tools like JIRA, Confluence, and MS Project. Be ready to discuss how you've used these tools in past projects to enhance programme governance and delivery methodologies.
