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- Tasks: Sort and distribute mail, manage deliveries, and support office operations.
- Company: Join Ascot Lloyd, a leading financial services firm in Birmingham.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be part of a vital team that keeps the office running smoothly and efficiently.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: This role is perfect for those looking to gain experience in a professional setting.
The predicted salary is between 22000 - 30000 £ per year.
Role title: Post Room Assistant
Reports to:IFA Admin Manager
Location:Birmingham
Hours of work:35 hours each week
SMCR Function:This is a Conduct Role
Purpose of role
This is a pivotal role in the smooth running of the office and requires the individual handle all post coming through to Ascot Lloyd and distributing this out to all offices.
Taking direction from the Senior IFAA, this role will work alongside the Receptionists.
Key Responsibilities
- Sort and distribute internal and external mail
- Manage incoming deliveries and distribute these where necessary
- Book couriers to collect and deliver post to other Ascot Lloyd offices
- Support the business with printing and faxes
- Distribute emails and queries received into info@ascotlloyd.co.uk mailbox appropriately ensuring follow up
- Liaise with Royal Mail and our marketing team for maintenance business response accounts (pre-paid service)
- Investigate unmatched and unwanted post
- Support operations with the franking machine accounts
- Support the business with adhoc projects.
SM&CR Responsibilities
As an FCA regulated Company, Ascot Lloyd are required to adhere to the Senior Managers and Certification Regime (SM&CR), to develop a culture where employees take personal responsibility for their own actions.
Individual Conduct Rules
- You must act with integrity
- You must act with due care, skill and diligence
- You must be open and co-operative with the FCA, PRA and other regulators
- You must pay due regard to the interests of customers and treat them fairly
- You must observe proper standards of market conduct
- You must act to deliver good outcomes for clients
Experience / Skills Required
- Excellent interpersonal skills
- Drive and ability to plan, prioritise and manage workloads
- Ability to follow processes and procedures in a compliant manner
- Excellent communication skills, both written and verbal
- Enthusiastic, positive and confident telephone manner
- Attention to detail
- Client confidentiality
- Team work
- Excellent record keeping skills
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Post Room Assistant employer: Ascot Lloyd group
Contact Detail:
Ascot Lloyd group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Room Assistant
✨Tip Number 1
Familiarise yourself with the postal and delivery processes specific to office environments. Understanding how mail is sorted and distributed can give you an edge during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed workloads or prioritised tasks in previous roles. This will demonstrate your ability to handle the responsibilities of a Post Room Assistant.
✨Tip Number 3
Network with current or former employees of Ascot Lloyd, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your communication skills in detail, especially how you handle queries and maintain client confidentiality. This is crucial for the role and will help you stand out.
We think you need these skills to ace Post Room Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Post Room Assistant. Emphasise your interpersonal skills, attention to detail, and ability to manage workloads effectively.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for this role and demonstrate your enthusiasm for working at Ascot Lloyd.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure that your application is well-written and free from errors. Use clear and concise language to convey your points effectively.
Highlight Teamwork Experience: In your application, mention any previous roles where you worked as part of a team. This will show that you can collaborate effectively with others, which is essential for supporting the business alongside the Receptionists.
How to prepare for a job interview at Ascot Lloyd group
✨Show Your Organisational Skills
As a Post Room Assistant, you'll need to manage various tasks efficiently. Be prepared to discuss how you prioritise and organise your workload, perhaps by sharing examples from previous roles where you successfully handled multiple responsibilities.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when sorting and distributing mail. During the interview, highlight instances where your attention to detail made a significant difference in your work, such as avoiding errors or improving processes.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, and be ready to showcase your ability to handle queries and liaise with different teams, as this will be a key part of your role.
✨Emphasise Teamwork
Since you'll be working alongside Receptionists and other team members, it's important to demonstrate your ability to collaborate effectively. Share examples of how you've worked well in a team setting, contributing to a positive and productive work environment.
