Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support key customers with daily administrative tasks and ensure excellent service delivery.
- Company: Join Churches Fire and Security, a leading national fire security business with rapid growth.
- Benefits: Enjoy a competitive salary and opportunities for career advancement in a supportive environment.
- Why this job: Be part of a dynamic team that values diversity and encourages innovative ideas.
- Qualifications: No specific experience required; just bring your motivation and willingness to learn.
- Other info: We welcome applications from all backgrounds and support service personnel transitioning to civilian roles.
The predicted salary is between 24000 - 36000 £ per year.
Key Accounts Administrator -Chandlers Ford
Monday to Friday – Permanent
Competitive Salary
Churches Fire and Security Ltd is and an industry leading national Fire Security business that is rapidly growing and seeking a proactive and motivated professional to join the team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking a Key Accounts Administrator to join our team.
Purpose of job:Key Accounts has overall responsibility for day-to-day administrative duties of Churches Fire Key Customers’. You will provide high level administrative support to our customers and work closely with the KAE’s and National Account Manager to ensure customers are receiving an excellent service. Responsible for completing administration tasks consistently and escalating to appropriate managers and directors if you deem the customer to be at risk.
Responsibilities:
- To provide support on & to liaise between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
- To ensure all accounts data is updated.
- To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
- To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
- To upload documents to customer specific portals in line with their contract requirements as required
- To proactively identify ways to improve our processes to be as automatic as possible through good knowledge of NAV.
- To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
- To have a good understanding of Fire Security Products to assist in the management of the account, your commerciality, and positive views the customer has about Churches fire.
- To have excellent liaison and communication to all customers and departments.
Apply now or contact the Recruitment Team on; 0333 0112 328
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background. #J-18808-Ljbffr
Key Accounts Administrator employer: Churches Fire & Security
Contact Detail:
Churches Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Administrator
✨Tip Number 1
Familiarise yourself with the fire security industry. Understanding the products and services offered by Churches Fire will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Churches Fire. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Key Accounts Administrator role.
✨Tip Number 3
Prepare to discuss your experience with customer service and administrative tasks. Be ready to share specific examples of how you've successfully managed accounts or improved processes in previous roles.
✨Tip Number 4
Showcase your communication skills during any interactions with the recruitment team. Since the role requires excellent liaison with customers and internal teams, demonstrating your ability to communicate effectively will be crucial.
We think you need these skills to ace Key Accounts Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Key Accounts Administrator position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience. Use specific examples to demonstrate how you've successfully managed accounts or improved processes in past positions.
Showcase Communication Skills: Since the role requires excellent communication and liaison skills, make sure to illustrate your ability to communicate effectively with customers and internal teams. Mention any experience you have in handling customer queries or collaborating with different departments.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Churches Fire & Security
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Key Accounts Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as managing customer data and liaising between customers and internal teams.
✨Showcase Your Communication Skills
Since the role requires excellent communication with customers and departments, prepare examples from your past experiences where you successfully communicated complex information or resolved issues. This will demonstrate your ability to maintain strong relationships.
✨Demonstrate Proactivity
The company is looking for a proactive individual. Think of instances where you identified problems and took the initiative to improve processes. Be ready to discuss how you can bring this proactive mindset to the role.
✨Familiarise Yourself with Fire Security Products
Having a good understanding of Fire Security Products will be beneficial. Do some research on the products offered by Churches Fire and Security Ltd, and be prepared to discuss how this knowledge can help you manage accounts effectively.
