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- Tasks: Manage admissions operations for MBA programmes, guiding 3,000 applicants annually.
- Company: Join London Business School, a global hub for business education in London and Dubai.
- Benefits: Enjoy 27 days annual leave, a generous pension, free gym access, and hybrid working options.
- Why this job: Be part of a vibrant community impacting global business while developing your career.
- Qualifications: Strong interest in statistics, project management, and stakeholder engagement required.
- Other info: Line management experience preferred; commitment to inclusion and belonging is a key priority.
The predicted salary is between 36000 - 60000 £ per year.
Recruitment and Admissions Operations Manager, MBA – London, NW1 4SA
The Role
Are you operationally focused with excellent stakeholder engagement skills?
London Business School are excited to be recruiting for an organised and detail oriented Recruitment and Admissions Operations Manager, MBA to join Degree Education on a permanent basis.
The Operations Manager position is key to the wider MBA Admissions team. The main purpose of the role is to manage admissions operations for the full-time MBA programmes, including the entire application operations process of c3,000 applicants per year. This will include managing the processing and progression of candidate applications, advising and guiding candidates through the admissions process, and other crucial operations in the MBA Recruitment and Admissions Team.
Main Responsibilities
- A key user of the team’s CRM, CAS and UKVI SMS visa systems, and key liaison between the MBA R&A Team and internal stakeholders – Accounts, Visas and Programme Office.
- Build relationships with candidates to select the highest quality class from the applicant pool and persuade the very best candidates to come to London Business School. All this is done in the context of stretching revenue and volume targets.
- Management of candidate visa process, including liaison with School’s Visa Compliance Team.
- Management of candidate fee payment process, including liaison with School’s Accounts Team.
- Line management of two Recruitment & Admissions Administrators.
Who we are looking for
- Strong interest in statistics, analysis and database management.
- Strong interest in delivering high-end services.
- Excellent stakeholder engagement skills with experience of managing a large range of different stakeholders.
- Proven organisational & project management skills with excellent forward-planning and time management ability.
- Collaborative team player with experience working in a dynamic multi-service organisation.
- CRM – (MS Dynamics), database experience is preferable.
- Line management experience preferred but not essential.
- An awareness of the business education market, including visa compliance preferred.
Why London Business School
London Business School; a global and vibrant business community basedin two of the world’s most dynamic cities, London and Dubai. It’swhere extraordinary minds and diverse perspectives connect, to have aprofound impact on the way the world does business and the waybusiness impacts the world. We offer best in class hybrid learning toour students and participants, whilst creating a flexible, su…
What you can expect from us
- Generous annual leave of 27 days plus extra between Christmas and New Year
- Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Recruitment and Admissions Operations Manager, MBA - London, NW1 4SA employer: London Business School
Contact Detail:
London Business School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment and Admissions Operations Manager, MBA - London, NW1 4SA
✨Tip Number 1
Familiarise yourself with CRM systems, particularly MS Dynamics, as this role heavily relies on database management. Understanding how to navigate and utilise these systems will give you a significant advantage during the interview process.
✨Tip Number 2
Showcase your stakeholder engagement skills by preparing examples of how you've successfully managed relationships in previous roles. Be ready to discuss specific situations where your communication and collaboration made a positive impact.
✨Tip Number 3
Research the business education market and current trends, especially regarding visa compliance. Being knowledgeable about these topics will demonstrate your genuine interest in the role and the institution.
✨Tip Number 4
Highlight any experience you have in project management or organisational roles. Prepare to discuss how you prioritise tasks and manage time effectively, as these skills are crucial for the Operations Manager position.
We think you need these skills to ace Recruitment and Admissions Operations Manager, MBA - London, NW1 4SA
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Recruitment and Admissions Operations Manager position. Highlight key responsibilities and required skills, such as stakeholder engagement and project management, to tailor your application accordingly.
Tailor Your CV: Customise your CV to reflect relevant experience in admissions operations, CRM systems, and stakeholder management. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your understanding of the business education market. Mention how your skills align with the role's requirements and express your enthusiasm for contributing to London Business School.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professionally formatted to make a strong impression.
How to prepare for a job interview at London Business School
✨Showcase Your Organisational Skills
As the role requires strong organisational and project management skills, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to prioritise and plan effectively.
✨Demonstrate Stakeholder Engagement Experience
Since excellent stakeholder engagement is crucial for this position, think of instances where you've built relationships with various stakeholders. Be ready to explain how you navigated different interests and maintained effective communication.
✨Familiarise Yourself with CRM Systems
The job mentions experience with CRM systems like MS Dynamics. If you have experience with similar systems, be sure to mention it. If not, do some research on CRM functionalities and be prepared to discuss how you would adapt to using new software.
✨Understand the Business Education Market
Having an awareness of the business education market, including visa compliance, will set you apart. Brush up on current trends and challenges in the sector, and be ready to share your insights during the interview.
