At a Glance
- Tasks: Lead the night team, manage guest requests, and conduct health and safety checks.
- Company: Join AC Hotel by Marriott, part of a growing brand with 37 UK hotels.
- Benefits: Enjoy flexible shifts, exclusive discounts, free meals, and wellness activities.
- Why this job: Perfect for night owls seeking career growth in a supportive environment.
- Qualifications: Experience in hotel management, especially in Front Office roles is preferred.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Night Manager – AC Hotel by Marriott Manchester Salford Quays – Manchester
Are you a Night Owl?
Do you have experience of working at a management level in a branded hotel operation (ideally within a Front Office team)?
As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing all guests requests.
Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Night Manager - AC Hotel by Marriott Manchester Salford Quays - Manchester employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager - AC Hotel by Marriott Manchester Salford Quays - Manchester
✨Tip Number 1
Familiarise yourself with the specific operations of AC Hotels by Marriott. Understanding their brand values and customer service standards will help you demonstrate your alignment with their expectations during any discussions.
✨Tip Number 2
Highlight your experience in managing a front office team, especially during night shifts. Be prepared to share specific examples of how you've successfully handled guest requests and resolved issues in a fast-paced environment.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Since the role requires working evenings and weekends, emphasising your adaptability can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to health and safety checks and night audits. Being knowledgeable about these processes will demonstrate your readiness for the responsibilities of the Night Manager position.
We think you need these skills to ace Night Manager - AC Hotel by Marriott Manchester Salford Quays - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in front office operations. Emphasise any leadership roles and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your suitability for the Night Manager role. Mention your experience with night audits, health and safety checks, and your strong communication skills.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts, including evenings and weekends. This shows you are adaptable and ready to meet the hotel's needs.
Prepare for the Interview: If selected for an interview, prepare by thinking about scenarios where you've successfully managed a team or resolved guest issues. Be ready to discuss how you would handle specific situations that may arise during night shifts.
How to prepare for a job interview at Valor Hospitality Europe
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading the team. Be prepared to discuss your previous management experiences and how you've successfully handled challenges in a hotel environment. Use specific examples to illustrate your leadership style.
✨Demonstrate Problem-Solving Abilities
The role requires quick decision-making and problem-solving skills. Think of scenarios where you've had to resolve guest issues or operational challenges. Highlight your approach and the outcomes to show your capability in this area.
✨Emphasise Communication Skills
Effective communication is key, especially for handovers and guest interactions. Prepare to discuss how you ensure clear communication within your team and with guests. Consider sharing examples of successful handovers or guest feedback.
✨Be Flexible and Open-Minded
Given the nature of the hospitality industry, flexibility is crucial. Be ready to discuss your availability and willingness to work various shifts. Show enthusiasm for the role and the unique challenges it presents, especially during busy periods.