At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Kurt Geiger is a creative footwear brand inspired by London's diversity and spirit.
- Benefits: Enjoy competitive pay, generous bonuses, and amazing employee discounts on fabulous shoes!
- Why this job: Join a vibrant team that values kindness, creativity, and individual style in a dynamic retail environment.
- Qualifications: Strong communication skills and previous retail experience are essential; passion for fashion is a plus.
- Other info: Be a role model for our brand and participate in training to become a confident ambassador.
The predicted salary is between 24000 - 36000 £ per year.
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
WE NEED YOU TO:
- Consistently deliver exceptional customer service
- Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
- Responsible for opening and closing of the till system
- Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
- Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
- Ensure the shop floor is kept tidy and replenished and that store standards are maintained
- Support your management team by working towards individual and team sales targets
- Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
- Support with training and development of team members in the absence of the senior management team
- Assist in the preparation and planning of promotional activities
- Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
- Regularly participate in training activities to become a confident brand ambassador
- Support the management team during absences with weekly trade report and conference calls
- Hold daily team briefs and set targets in the absence of the manager
Requirements
- Strong communicator
- Understanding of excellent customer service
- Previous experience in retail
- Interest and awareness of key fashion trends
- Self-motivated and driven by targets
- Confident working in a team
Benefits
- Competitive basic hourly rate
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world\’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism #J-18808-Ljbffr
Full Time Supervisor, Kurt Geiger, Livingston employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Supervisor, Kurt Geiger, Livingston
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and mission. Understanding their commitment to diversity, creativity, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've delivered exceptional customer service in the past. Highlight any instances where you went above and beyond to meet customer needs.
✨Tip Number 3
Stay updated on current fashion trends and be ready to discuss them. This will demonstrate your passion for the industry and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare to discuss your teamwork skills and how you've contributed to achieving sales targets in previous roles. Being able to illustrate your collaborative spirit will resonate well with the management team.
We think you need these skills to ace Full Time Supervisor, Kurt Geiger, Livingston
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your alignment with their commitment to diversity, creativity, and exceptional customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant retail experience and showcases your communication skills. Emphasise any previous roles where you delivered excellent customer service or worked towards sales targets.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for fashion and retail. Mention specific examples of how you've contributed to team success and customer satisfaction in past roles.
Showcase Your Team Spirit: In your application, highlight experiences where you've successfully collaborated with a team. Mention any leadership roles or training experiences that demonstrate your ability to support and motivate others.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Customer Service
Kurt Geiger places a strong emphasis on exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating positive shopping experiences.
✨Understand the Brand's Values
Familiarise yourself with Kurt Geiger's core values, such as inclusivity, creativity, and kindness. During the interview, express how these values resonate with you and how you can embody them in your role as a supervisor.
✨Demonstrate Leadership Skills
As a supervisor, you'll be expected to lead by example. Prepare to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past, especially in high-pressure situations.
✨Stay Updated on Fashion Trends
Kurt Geiger is a fashion-forward brand, so showing an awareness of current trends can set you apart. Mention any recent trends you've noticed and how they could influence customer preferences, demonstrating your interest in the industry.