Post Office Manager Mains (L2) - Victoria Road PO
Post Office Manager Mains (L2) - Victoria Road PO

Post Office Manager Mains (L2) - Victoria Road PO

Antrim Full-Time No home office possible
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At a Glance

  • Tasks: Manage daily operations of the Post Office, ensuring excellent customer service and efficient cash handling.
  • Company: Join Henderson Group, Northern Ireland's top foodservice provider with a strong family-owned culture.
  • Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment focused on your development.
  • Why this job: Be part of a team that values ambition, teamwork, and integrity while making a positive community impact.
  • Qualifications: Customer-focused with cash handling experience; sales and admin skills are a plus.
  • Other info: Full-time role with flexible hours; applications close on 10th July 2025.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Post Office Manager Mains (L2)
£13.82 per hour & great benefits.
Full-time position available at 40 hours per week, working within the hours of Monday – Saturday, 9.00am-5.30pm, with a degree of flexibility required.

EUROSPAR Victoria Road – 17 Victoria Road, Carrickfergus, BT38 7JE

Who are we?

Henderson Group are proud to be Northern Ireland\’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.

We\’re an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role:

Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Manager you will be required to;

  • Maximise sales and profit, and minimize loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
  • Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
  • Handle & Balance cash accurately.
  • Complete administration duties as required.
  • Ensure an outstanding level of customer care at all times.
  • Travel to other Post Office branches may be required as part of the job role.
  • Complete other duties as required for the role.

Skills for Success

  • The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
  • Cash handling experience.
  • Previous experience in sales/active selling as well as working towards sales targets.
  • Back office administrative experience.

Desirable Criteria
• A good standard of education.
• Working knowledge of Microsoft Office package.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Full-time position available at 40 hours per week, working within the hours of Monday – Saturday, 9.00am-5.30pm, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.

Completed applications must be submitted online by midnight on Thursday 10th July 2025.

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.

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Post Office Manager Mains (L2) - Victoria Road PO employer: Henderson Group

Henderson Group is an exceptional employer, recognised for its commitment to employee development and a supportive work culture that prioritises ambition, customer service, teamwork, and integrity. Located in Carrickfergus, the role of Post Office Manager offers not only competitive pay and benefits but also opportunities for personal growth and community involvement, making it a rewarding place to build your career.
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Contact Detail:

Henderson Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Post Office Manager Mains (L2) - Victoria Road PO

✨Tip Number 1

Familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs.

✨Tip Number 2

Highlight any previous experience you have in customer service and team leadership. Be ready to share specific examples of how you've maximised sales or improved customer satisfaction in past roles.

✨Tip Number 3

Prepare to discuss your cash handling experience in detail. Think of scenarios where you successfully managed cash flow or resolved discrepancies, as this will be crucial for the Post Office Manager role.

✨Tip Number 4

Research the local community around Victoria Road and understand their needs. Being knowledgeable about the area can help you connect with customers and show your commitment to providing exceptional service.

We think you need these skills to ace Post Office Manager Mains (L2) - Victoria Road PO

Customer Service Excellence
Team Leadership
Cash Handling Experience
Sales and Active Selling Skills
Target Achievement
Back Office Administration
Effective Communication Skills
Microsoft Office Proficiency
Problem-Solving Skills
Attention to Detail
Flexibility and Adaptability
Time Management
Integrity and Ethical Standards
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Post Office Manager. Highlight your relevant experience in customer service, cash handling, and team leadership in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your previous roles in sales, administration, and any experience you have with Microsoft Office.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and teamwork. Mention how your values align with those of Henderson Group, particularly focusing on ambition, integrity, and customer-first attitudes.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Henderson Group

✨Understand the Company Values

Before your interview, take some time to familiarise yourself with Henderson Group's core values: Ambition, Customer First, Teamwork, and Integrity. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.

✨Showcase Your Customer Service Skills

As a Post Office Manager, exceptional customer service is key. Prepare specific examples of how you've successfully handled customer interactions in the past, especially in challenging situations. Highlight your ability to lead a team in providing outstanding service.

✨Demonstrate Cash Handling Experience

Since cash handling is a crucial part of the role, be ready to discuss your previous experience with managing cash transactions. You might want to mention any systems or processes you’ve used to ensure accuracy and minimise loss.

✨Prepare for Administrative Questions

The role involves various administrative duties, so expect questions about your back office experience. Brush up on your knowledge of Microsoft Office and be ready to explain how you've used these tools to improve efficiency in your previous roles.

Post Office Manager Mains (L2) - Victoria Road PO
Henderson Group
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  • Post Office Manager Mains (L2) - Victoria Road PO

    Antrim
    Full-Time

    Application deadline: 2027-07-13

  • H

    Henderson Group

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