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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and smooth operations.
- Company: Join The Coffee House, a community hub redefining coffee culture since 2011.
- Benefits: Enjoy competitive pay, flexible hours, and structured training through The Coffee House Academy.
- Why this job: Be part of a passionate team crafting memorable coffee experiences in a fun environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and love for coffee!
- Other info: Apply now and showcase your personality in an immersive on-the-job experience.
Join Our Passionate Team as a Coffee House Enthusiast!
About the Opportunity:
Salary: Enjoy a competitive rate of pay, up to £13.30 per hour
Contract: Permanent, offering a minimum of 30 hours per week
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of St Johns Shopping Centre, Liverpool, we\’re not just brewing coffee – we\’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we\’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we\’re not just a coffee shop, we\’re a community hub.
Core Brand Values:
Guest Experience: We go the extra mile for our guests, making everyone feel right at home. Whether you\’re catching up with friends, working remotely, or simply unwinding, our friendly and genuine approach sets us apart.
Passion for Coffee: Our coffee is the heart of our business, roasted to perfection in our very own roastery and brewed daily by our skilled baristas.
Bakehouse: Our expert bakers craft top-notch bread and confections, ensuring every bite is as delightful as our coffee.
Cookhouse: Handcrafted daily in our state-of-the-art kitchen, our products use locally sourced ingredients to guarantee the best quality.
About You:
Are you ready to bring your energy and enthusiasm to our team? Whether you\’re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Leader, you’ll be essential to our store’s success. Acting as the cornerstone of our business, you’ll support the Store Manager in ensuring seamless operations and an exceptional guest experience, all whilst helping our team achieve their full potential.
What You Will Bring:
Leadership and Management
Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions.
Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style.
Foster a vibrant work environment where teamwork is paramount.
Guest Experience
Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
Quality Control
Maintain our standards of excellence, ensuring each brew meets the mark of perfection.
Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
Enforce all health and safety protocols, nurturing an environment where guests and team thrive.
Product Expert
Develop an in-depth understanding of our offerings to confidently advise and assist guests.
Craft great coffee that hits that sweet spot every time – don’t forget about our teas, coolers, seasonal ranges and more.
Team Player
Hold responsibility for opening and closing the store and other duties as needed.
Most importantly, have fun—this is your time to learn, develop, and meet great people.
Our Hiring Process:
Apply now through our website.
Stand out from the crowd? You\’ll hear from us for a friendly chat about your skills and experience.
Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.
Ready to brew up some magic? Apply today at and become part of something special!
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Warm Regards,
The Coffee House Team
Job type Permanent Posted 2025-07-02T00:00:00 7 days ago
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OUR STORY
Hi! We’re Chris and Stephen – brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.
Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.
At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams – we believe the best is still to come.
If you\’re ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!
THE COFFEE HOUSE ACADEMY
We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.
As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
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Team Leader employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with The Coffee House's core brand values. Understanding their commitment to guest experience, passion for coffee, and quality control will help you align your answers during the interview and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and managed teams in the past. Think about specific situations where you transformed a group into high performers, as this is crucial for the Team Leader role.
✨Tip Number 3
Research the latest coffee trends and be ready to discuss them. Being knowledgeable about different brewing methods, coffee types, and customer preferences will impress the hiring team and show your genuine passion for coffee.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills. Think of examples where you've successfully addressed guest issues or improved service quality, as this aligns with their focus on creating memorable experiences for customers.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Coffee House's values and mission. Highlight your passion for coffee and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects relevant experience in leadership, customer service, and the food and beverage industry. Use specific examples that demonstrate your ability to inspire a team and create memorable guest experiences.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share personal anecdotes about your love for coffee and how you can contribute to the team’s success. Be genuine and let your personality shine through.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at The Coffee House
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with different types of coffee or brewing methods, as this will demonstrate your enthusiasm and fit for the role.
✨Highlight Leadership Skills
As a Team Leader, you'll need to inspire and manage a team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and created a positive work environment.
✨Emphasise Guest Experience
The Coffee House values guest experience highly. Be ready to discuss how you would create memorable experiences for customers and handle any issues that may arise, showcasing your problem-solving skills.
✨Demonstrate Teamwork
Collaboration is key in a bustling coffee shop. Share examples of how you've worked effectively within a team, highlighting your ability to communicate and support your colleagues to achieve common goals.
