Systems Support Engineer

Systems Support Engineer

Ilkeston Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support, conduct maintenance, and optimise control systems for clients.
  • Company: Core Control Solutions leads in integrating and automating complex infrastructure across various industries.
  • Benefits: Enjoy flexible hours, paid overtime, birthday off, sick pay, and a profit share bonus.
  • Why this job: Join an innovative team, work on impactful projects, and receive on-the-job training.
  • Qualifications: Full UK driving licence and experience in technical support or control systems required.
  • Other info: On-call duties with extra pay and accommodation provided for London assignments.

The predicted salary is between 28800 - 43200 £ per year.

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Join Core Control Solutions as a System Support Engineer!

Are you ready to dive into the world of complex infrastructure and control systems? Core Control Solutions is on the lookout for a dynamic and technically adept System Support Engineer to join our team. As pioneers in the integration, control, and automation of mission-critical systems across multiple industries, we offer an exciting opportunity to work on innovative projects that matter.

About :Core Control Solutions are pioneers in the integration, control, and automation of complex infrastructure. We supply mission-critical control and communication systems to multiple industries.

What You\’ll Do

  • System Support:Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime.
  • Preventive Maintenance:Conduct routine inspections, system audits, and preventive maintenance to ensure the seamless operation and reliability of control systems.
  • Fault Finding and Diagnostics:Utilise advanced troubleshooting techniques and diagnostic tools to identify and resolve complex system faults effectively.
  • System Optimisation:Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality.
  • Documentation:Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation.
  • Training and Support:Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems.
  • Continuous Improvement:Stay ahead of industry trends, emerging technologies, and best practices, and actively contribute to process improvements and innovation.

Location & Working Hours:You will be based at our head office but will also work at client sites across the UK. Our standard workweek is 40 hours with a flexible working hours scheme. Core office hours are 09:30 to 16:00 from Monday to Thursday, and on Fridays, you may leave at 13:00 subject to work commitments.

On-Call Duties:After your probationary period or once you\’re trained, you\’ll join the on-call rota. This means being available 24/7 for one week each month to respond to customer callouts, with remuneration of £100/week plus the relevant hourly rate for out-of-hours call-outs. Additionally, you may participate in our London on-call engineer rota, living in company-provided accommodation for one week with an extra £500/week.

What We\’re Looking For

  • Full UK Driving License
  • Previous technical support experience for control systems or similar.
  • Proficiency in PLC programming languages (e.g., ladder logic, structured text).
  • Familiarity with SCADA systems and HMI design.
  • Knowledge of control system protocols (Modbus, Profibus, Ethernet/IP).
  • Excellent problem-solving and analytical skills.
  • Effective communication skills, both written and verbal.
  • Strong organisational skills with the ability to manage multiple tasks.

Benefits

  • Paid overtime
  • Flexible working hours and holidays
  • Your birthday off with pay
  • Sick pay and pension contribution
  • Profit share bonus
  • £500/year for activities with friends and family
  • Employee wellbeing program with 24/7 helpline
  • Free use of the onsite gym

We don\’t expect you to have expertise in all these areas; we provide on-the-job training and mentoring to bridge any skill gaps for suitable candidates.

Are you ready to make a difference? Apply now and join our innovative team at Core Control Solutions!

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    IT System Training and Support

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Systems Support Engineer employer: Core Controls Ltd

Core Control Solutions is an exceptional employer, offering a dynamic work environment where innovation thrives. With a strong focus on employee wellbeing, flexible working hours, and comprehensive training opportunities, we empower our Systems Support Engineers to excel in their roles while contributing to mission-critical projects across the UK. Join us to be part of a collaborative culture that values growth, creativity, and a commitment to excellence.
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Contact Detail:

Core Controls Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Systems Support Engineer

✨Tip Number 1

Familiarise yourself with the specific control systems and protocols mentioned in the job description, such as Modbus and Profibus. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Core Control Solutions on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss real-world scenarios where you've successfully troubleshot technical issues or optimised systems. Having concrete examples ready will showcase your problem-solving skills and technical expertise effectively.

✨Tip Number 4

Stay updated on the latest trends in control systems and automation technologies. Being knowledgeable about emerging technologies can set you apart from other candidates and show your commitment to continuous improvement.

We think you need these skills to ace Systems Support Engineer

Technical Support Experience
PLC Programming Languages (e.g., Ladder Logic, Structured Text)
SCADA Systems Familiarity
HMI Design Knowledge
Control System Protocols (Modbus, Profibus, Ethernet/IP)
Advanced Troubleshooting Techniques
Diagnostic Tools Proficiency
Problem-Solving Skills
Analytical Skills
Effective Communication Skills (Written and Verbal)
Strong Organisational Skills
Ability to Manage Multiple Tasks
Documentation Skills
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant technical support experience, especially with control systems. Include specific examples of troubleshooting and system optimisation to demonstrate your skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention your familiarity with PLC programming languages and SCADA systems, and explain how you can contribute to Core Control Solutions.

Highlight Relevant Skills: In your application, emphasise your proficiency in control system protocols like Modbus and Profibus. Also, mention your effective communication skills, as these are crucial for training end-users and collaborating with teams.

Show Enthusiasm for Continuous Improvement: Express your eagerness to stay updated on industry trends and your commitment to continuous learning. This aligns with the company's focus on innovation and process improvements.

How to prepare for a job interview at Core Controls Ltd

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Systems Support Engineer. Familiarise yourself with terms like PLC programming, SCADA systems, and fault finding techniques, as these will likely come up during your interview.

✨Showcase Problem-Solving Skills

Prepare to discuss specific examples of how you've tackled technical issues in the past. Highlight your analytical skills and any advanced troubleshooting techniques you've used, as this role requires effective problem-solving abilities.

✨Communicate Clearly

Effective communication is crucial for this position. Practice explaining complex technical concepts in simple terms, as you may need to train end-users or collaborate with cross-functional teams. Clear communication can set you apart from other candidates.

✨Demonstrate Continuous Learning

Core Control Solutions values innovation and staying ahead of industry trends. Be prepared to discuss how you keep your skills updated, whether through formal training, self-study, or staying informed about emerging technologies in control systems.

Systems Support Engineer
Core Controls Ltd
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  • Systems Support Engineer

    Ilkeston
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-31

  • C

    Core Controls Ltd

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