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- Tasks: Manage daily operations and team performance in a busy hospital environment.
- Company: Join Optical Express, the UK's leading provider of laser eye surgery with over 35 years of experience.
- Benefits: Enjoy a competitive salary, free optical products, and career progression opportunities.
- Why this job: Be part of a supportive team dedicated to transforming lives and making a positive impact.
- Qualifications: Strong management experience in retail or optical settings; excellent communication skills required.
- Other info: Work in a modern environment with advanced technology and a commitment to community care.
The predicted salary is between 36000 - 60000 £ per year.
Title: Hospital Manager
Location: Liverpool
Hours: 40 hours per week
Salary: Competitive plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Hospital Manager to work in our Liverpool hospital, where you’ll have responsibility for managing the performance and development of the team.
Key Responsibilities
You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
You may come from a retail background where world class customer service comes naturally to you.
You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
What’s in it for you?
- Competitive salary
- Free or discounted optical products and procedures
- Career progression
- Modern working environment with superb technological support
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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Hospital Manager employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Manager
✨Tip Number 1
Familiarise yourself with Optical Express's values and mission. Understanding their commitment to patient care and community involvement will help you align your responses during interviews, showcasing that you're a great cultural fit.
✨Tip Number 2
Network with current or former employees of Optical Express. Engaging with them can provide valuable insights into the company culture and expectations for the Hospital Manager role, which can be beneficial in your discussions.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your management skills and ability to drive performance. Highlighting your success in similar roles will make you stand out as a candidate who can deliver results.
✨Tip Number 4
Research the latest trends in optical care and customer service excellence. Being knowledgeable about industry advancements will show your passion for the field and your readiness to contribute to Optical Express's success.
We think you need these skills to ace Hospital Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospital Manager at Optical Express. Highlight your relevant experience in managing teams and delivering exceptional customer service.
Tailor Your CV: Customise your CV to reflect your management experience, particularly in high-end retail or optical settings. Emphasise your achievements in team development and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to excellence. Mention specific examples of how you've driven performance and developed teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Optical Express Group
✨Showcase Your Leadership Skills
As a Hospital Manager, you'll be responsible for managing a team. Be prepared to discuss your previous leadership experiences and how you've successfully developed and motivated your team in the past.
✨Demonstrate Customer Service Excellence
Given the customer-facing nature of the role, highlight your experience in delivering world-class customer service. Share specific examples of how you've gone above and beyond to meet customer needs.
✨Understand the Optical Industry
Familiarise yourself with the latest trends and technologies in the optical field. Being knowledgeable about laser surgery and patient care will show your commitment to the role and the company.
✨Prepare Questions for Your Interviewers
Engage your interviewers by preparing thoughtful questions about the company's culture, team dynamics, and future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
