At a Glance
- Tasks: Assist in maintaining hot tubs and general upkeep in a stunning forest setting.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
- Why this job: Work outdoors, develop skills, and be part of a team that values people and the planet.
- Qualifications: A positive attitude, teamwork skills, attention to detail, and some maintenance experience are essential.
- Other info: Flexible working days, with opportunities for social events and volunteering.
Location: Deerpark
Salary: £12.21 per hour
Working Hours: Full-time, 40 hours per week.
Days of Work: 5 days out of 7.
Join Our Team in a Stunning Forest Setting!
We have an exciting opportunity for an Operations Assistant to join our Deerpark team! Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Who Are Forest Holidays?
We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
About the Operations Assistant role:
Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. Passionate about the little details, you understand the importance of delivering your daily tasks in a timely and competent manner. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable.
You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experience that Forest Feeling the moment they step into their cabin.
What Are We Looking For?
Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.
We’re looking for someone with:
- A positive, can-do attitude and a strong work ethic.
- The ability to work well in a team and communicate effectively with colleagues.
- Great attention to detail, ensuring high cleanliness standards are met.
- Some previous experience in a similar role.
- A willingness to work outdoors in a natural setting, whatever the weather.
Why Join Us?
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
- Generous holiday allowance – Take the time you need to recharge and enjoy a healthy work-life balance.
- Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
- Social events and awards evenings – Celebrate success with your team.
- Pension scheme – Secure your future with our company pension.
- One full paid day to volunteer – Give back to a cause you care about.
- Subsidised meals – Discounted food when working on location.
- Wellbeing events & activities – Focus on your mental and physical wellness.
- Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
- Hundreds of discounts – Save on top brands across the UK.
Pay Rates for Aged 16 and 17:
- 16 years: £7.55 per hour
- 17 years: £10.00 per hour
Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.
Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity! #J-18808-Ljbffr
Operations Assistant employer: Forest Holidays
Contact Detail:
Forest Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Forest Holidays' values and mission. Understanding their commitment to sustainability and responsible tourism will help you align your answers during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any relevant experience you have in maintenance or customer service. Be prepared to discuss specific examples of how you've tackled challenges in previous roles, as this will demonstrate your problem-solving skills and can-do attitude.
✨Tip Number 3
Show your passion for the outdoors! Since the role requires working in various weather conditions, expressing your love for nature and outdoor activities can set you apart from other candidates who may not share the same enthusiasm.
✨Tip Number 4
Network with current or former employees of Forest Holidays if possible. They can provide insights into the company culture and what it takes to succeed in the Operations Assistant role, giving you an edge in your application process.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in maintenance or customer service roles. Mention specific tasks you've completed that relate to the job, such as using tools or providing excellent service.
Show Your Passion for the Outdoors: Since the role involves working outdoors, express your love for nature and outdoor activities in your application. Share any relevant experiences that demonstrate your enthusiasm for working in a natural setting.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and can-do attitude. Use it to explain why you want to work for Forest Holidays and how you can contribute to their mission of sustainability and exceptional guest experiences.
How to prepare for a job interview at Forest Holidays
✨Show Your Passion for the Outdoors
Since the role involves working in a natural setting, express your love for the outdoors during the interview. Share any relevant experiences or activities that highlight your enthusiasm for nature and how it aligns with the company's values.
✨Demonstrate Your Attention to Detail
The Operations Assistant role requires great attention to detail. Be prepared to discuss specific examples from your past work where you ensured high standards of cleanliness or maintenance. This will show that you understand the importance of delivering exceptional service.
✨Emphasise Your Teamwork Skills
As a team player, it's crucial to communicate effectively with colleagues. Prepare to share instances where you successfully collaborated with others to solve problems or complete tasks, showcasing your ability to build good working relationships.
✨Prepare for Practical Questions
Given the hands-on nature of the job, expect practical questions about using tools or fixing machinery. Brush up on basic maintenance skills and be ready to discuss your previous experience in similar roles, highlighting your can-do attitude.