Operations Assistant

Operations Assistant

Liskeard Full-Time No home office possible
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At a Glance

  • Tasks: Assist in maintaining hot tubs and general upkeep in a stunning forest setting.
  • Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
  • Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
  • Why this job: Work outdoors, develop skills, and be part of a team that values people and the planet.
  • Qualifications: A positive attitude, teamwork skills, attention to detail, and some maintenance experience are essential.
  • Other info: Flexible working days, with opportunities for social events and volunteering.

Welcome to Deerpark Forest

🌲 Join us where the forest hides secret glades and sunlight filters through the trees at Deerpark Forest

Location: Deerpark
Salary: £12.21 per hour
Working Hours: Part-time, 16 hours
Days of Work: Monday and Friday

About the Operations Assistant role

Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. Passionate about the little details, you understand the importance of delivering your daily tasks in a timely and competent manner. You will also deliver exceptional customer service and work with our brand standards, ensuring every guest experience feels the forest vibe the moment they step into their cabin.

What We’re Looking For

  • A positive, can‑do attitude and a strong work ethic.
  • The ability to work well in a team and communicate effectively with colleagues.
  • Great attention to detail, ensuring high cleanliness standards are met.
  • Some previous experience in a similar role.
  • A willingness to work outdoors in a natural setting, whatever the weather.

Who Are Forest Holidays?

We’re a Certified B Corp. Our business has been recognised as a force for good. We manage 244.5 hectares of forest, staffing 800 people who steward the land for conservation and create spaces for people to stay in thoughtfully placed cabins.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of benefits, including:

  • ✈️ Generous holiday allowance
  • 💰 Performance‑based bonuses – 5% bonus (paid quarterly) when customer service targets are met
  • 🎉 Social events and awards evenings – celebrate success with your team
  • 🔒 Pension scheme – secure your future
  • 💛 One full paid day to volunteer
  • 🍴 Subsidised meals – discounted food when working on location
  • ❤️🩹 Wellbeing events & activities – focus on your mental and physical wellness
  • 🏠 Save on breaks – up to 20% off; friends and family also receive 15% off
  • 🛍️ Hundreds of discounts – save on top brands across the UK

Pay Rates for Aged 16 and 17

  • 16 years: £7.55 per hour
  • 17 years: £10.00 per hour

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌿 Click ‘Apply’ now to start your journey with us at Keldy. Don’t miss out on this fantastic opportunity!

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Operations Assistant employer: Forest Holidays

Join Forest Holidays as an Operations Assistant in the breathtaking Deerpark, where you will be part of a passionate team dedicated to providing exceptional service in a stunning natural environment. Enjoy generous benefits such as a healthy work-life balance, performance-based bonuses, and opportunities for personal growth while contributing to our mission of sustainability and responsible tourism. With a focus on employee wellbeing and a vibrant work culture, this is an excellent opportunity for those who love the outdoors and want to make a positive impact.
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Contact Detail:

Forest Holidays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant

Tip Number 1

Familiarise yourself with Forest Holidays' values and mission. Understanding their commitment to sustainability and responsible tourism will help you align your answers during any interviews, showcasing that you're a great fit for their team.

Tip Number 2

Highlight any relevant experience you have in maintenance or customer service. Be prepared to discuss specific examples of how you've tackled challenges in previous roles, as this will demonstrate your problem-solving skills and can-do attitude.

Tip Number 3

Show your passion for the outdoors! Since the role requires working in various weather conditions, expressing your love for nature and outdoor activities can set you apart from other candidates who may not share the same enthusiasm.

Tip Number 4

Network with current or former employees of Forest Holidays if possible. They can provide insights into the company culture and what it takes to succeed in the Operations Assistant role, giving you an edge in your application process.

We think you need these skills to ace Operations Assistant

Basic Knowledge of Tools and Machinery
General Maintenance Skills
Attention to Detail
Customer Service Skills
Teamwork and Collaboration
Problem-Solving Skills
Ability to Work Outdoors in Various Weather Conditions
Strong Work Ethic
Effective Communication Skills
Time Management Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in maintenance or customer service roles. Mention specific tasks you've completed that relate to the job, such as using tools or providing excellent service.

Show Your Passion for the Outdoors: Since the role involves working outdoors, express your love for nature and outdoor activities in your application. Share any relevant experiences that demonstrate your enthusiasm for working in a natural setting.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and can-do attitude. Use it to explain why you want to work for Forest Holidays and how you can contribute to their mission of sustainability and exceptional guest experiences.

How to prepare for a job interview at Forest Holidays

Show Your Passion for the Outdoors

Since the role involves working in a natural setting, express your love for the outdoors during the interview. Share any relevant experiences or activities that highlight your enthusiasm for nature and how it aligns with the company's values.

Demonstrate Your Attention to Detail

The Operations Assistant role requires great attention to detail. Be prepared to discuss specific examples from your past work where you ensured high standards of cleanliness or maintenance. This will show that you understand the importance of delivering exceptional service.

Emphasise Your Teamwork Skills

As a team player, it's crucial to communicate effectively with colleagues. Prepare to share instances where you successfully collaborated with others to solve problems or complete tasks, showcasing your ability to build good working relationships.

Prepare for Practical Questions

Given the hands-on nature of the job, expect practical questions about using tools or fixing machinery. Brush up on basic maintenance skills and be ready to discuss your previous experience in similar roles, highlighting your can-do attitude.

Operations Assistant
Forest Holidays
Location: Liskeard

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