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- Tasks: Engage with clients, manage bookings, and develop sales leads in a vibrant hospitality setting.
- Company: Cairn Group is a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts on stays, food, and wellness services, plus career development opportunities.
- Why this job: Join a supportive team that values your contributions and offers exciting growth opportunities in hospitality.
- Qualifications: Previous experience in Food & Beverage, strong communication skills, and a passion for customer service are essential.
- Other info: Celebrate your achievements with awards and enjoy year-round incentives and support for your wellbeing.
The predicted salary is between 21600 - 36000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you\’re creating unforgettable guest experiences or supporting your team, you\’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.
About the role…
You will be the first point of contact for all new enquiries and will have strong communication skills and be a real people person. Principal duties will include:
- Develop new and existing client partnerships to ensure continued market share growth
- Receive and organise all bookings to the venue
- Identify and generate sales leads for business development from all relevant channels
- Assist with conversion for incoming enquiries by sending proposals and organising customer site visits
- Gain and maintain knowledge of local market trends and competitors
- Assist with Cairn Group key sales initiatives, promotional trade shows, exhibitions and client presentations as and when required
- Develop/implement sales marketing initiatives including social media selling
About you…
You will have previous experience working within a Food & Beverage outlet or similar.
You must be able to demonstrate real interest in customer requirements to effectively match our facilities, be passionate about delivering excellent customers service and be a team player who enjoys working together to exceed targets.
You will also have a positive attitude, good communication skills, a commitment to delivering a high level of customer service and a high level of IT skills and marketing skills, specifically social selling/websites.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
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Sales & Marketing Staff employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Marketing Staff
✨Tip Number 1
Familiarise yourself with Cairn Group's values and mission. When you understand what they stand for, you can tailor your conversations to reflect their commitment to respect, integrity, sustainability, and excellence, which will resonate well during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in sales and marketing roles. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Cairn Group.
✨Tip Number 3
Stay updated on local market trends and competitors in the hospitality sector. This knowledge will not only help you in interviews but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully developed client partnerships or generated sales leads in previous roles. Being able to share concrete experiences will showcase your skills and make you a more attractive candidate.
We think you need these skills to ace Sales & Marketing Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and marketing, particularly within the hospitality sector. Emphasise your communication skills and any previous roles that involved customer service or client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Cairn Group's values. Mention specific examples of how you've successfully developed client partnerships or generated sales leads in the past.
Showcase Your IT and Marketing Skills: Since the role requires a high level of IT and marketing skills, be sure to include any relevant experience with social media selling or website management. Highlight any tools or platforms you are proficient in that could benefit Cairn Group.
Demonstrate Your Team Spirit: Cairn Group values teamwork, so include examples in your application that demonstrate your ability to work collaboratively. Share experiences where you contributed to team success or exceeded targets together with colleagues.
How to prepare for a job interview at Cairn Group
✨Showcase Your People Skills
As a Sales & Marketing Staff member, you'll be the first point of contact for enquiries. Make sure to highlight your strong communication skills and ability to connect with people during the interview.
✨Demonstrate Your Passion for Customer Service
Cairn Group values excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, showcasing your commitment to delivering exceptional experiences.
✨Research Local Market Trends
Understanding local market trends and competitors is crucial for this role. Do some homework before the interview and be ready to discuss your insights and how they could benefit Cairn Group.
✨Prepare for Sales Initiatives Discussion
Familiarise yourself with sales marketing initiatives, especially social media selling. Be ready to discuss any relevant experience you have and how you can contribute to Cairn Group's key sales initiatives.
