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For Companies At a Glance
- Tasks: Lead operations, build customer relationships, and drive sales in a dynamic environment.
- Company: Join Huws Gray, a leading supplier of building materials with a strong reputation.
- Benefits: Enjoy 31 days holiday, performance bonuses, discounts, and extensive training opportunities.
- Why this job: Perfect for motivated individuals wanting to make an impact in the building industry.
- Qualifications: Previous experience in the industry is beneficial; a passion for sales is essential.
- Other info: Diversity and inclusion are core values; support available throughout the application process.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Builders Merchants Operations Manager role at Huws Gray
We are looking for an Operations Manager to join us at Huws Gray Inverness. Our depot is well‑known for the supply of above‑ and below‑ground drainage and civil engineering materials and we are keen to expand the supply of general building materials. This role is perfect for someone with industry experience who is looking for an exciting new opportunity.
At our Inverness branch we combine the Huws Gray and PDM brands under one roof, giving customers a comprehensive range and specialist expertise. We rely on our Operations Managers to maximise sales opportunities, grow our customer base and deliver excellent service.
Key Responsibilities
- Build strong relationships with customers.
- Understand customer needs, provide accurate quotes, follow up on enquiries and develop sales leads.
- Use product knowledge to offer solutions that increase sales and margin.
- Maintain up‑to‑date paperwork and administration.
We provide extensive training and tools to help you succeed as an Operations Manager. Previous experience in a similar industry, or solid knowledge of building materials, would be a benefit.
This is an exciting opportunity for a motivated, sales‑focused professional to drive sales, increase footfall and provide excellent customer service. Whether you are in an internal or senior sales role, this position offers the chance to shape our product offering and influence how we serve customers.
What’s in it for you
- 23 days’ holiday plus bank holidays (31 days per year).
- Company bonus scheme based on performance.
- Contributory pension and life assurance.
- Discounts on high‑street retailers, supermarkets, restaurants, gyms, cinemas and across our group brands.
- Travel and attraction discounts.
- Training and development programmes, including opportunities to work towards recognised qualifications and apprenticeships.
We are proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace. If you need any adjustments to support you through the application or interview process, please let us know.
Seniority level
Entry level
Employment type
Full‑time
Job function
General Business, Management, and Business Development
Industries
Wholesale Building Materials
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Builders Merchants Operations Manager employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Builders Merchants Operations Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Huws Gray, especially in drainage and civil engineering materials. This knowledge will help you engage confidently with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the industry by attending local building materials trade shows or events. Building relationships with other professionals can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous experience in sales and customer service, particularly how you've successfully managed client relationships. Highlighting specific examples will show your capability to drive sales and increase footfall at the depot.
✨Tip Number 4
Research Huws Gray's company culture and values, as they emphasise individuality and diversity. Be ready to articulate how your personal values align with theirs, which can set you apart from other candidates.
We think you need these skills to ace Builders Merchants Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Operations Manager at Huws Gray. Tailor your application to highlight relevant experience in building materials and customer relationship management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved sales, customer service, or operations management within the building materials industry. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with Huws Gray's values and goals, particularly in expanding their product offerings.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Huws Gray
✨Know Your Products
Familiarise yourself with the range of building materials and civil engineering products that Huws Gray offers. Being able to discuss specific products and their applications will demonstrate your industry knowledge and show that you're prepared for the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Highlight your ability to build relationships with customers and how you’ve used your product knowledge to close deals or increase margins.
✨Understand Customer Needs
Be ready to discuss how you approach understanding customer needs. Think about how you would gather information, provide quotes, and follow up on inquiries to ensure customer satisfaction and loyalty.
✨Emphasise Teamwork and Leadership
As an Operations Manager, you'll need to lead a team. Prepare to talk about your leadership style and how you foster collaboration among team members to achieve common goals, especially in a fast-paced environment like a builders' merchant.
