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For Companies At a Glance
- Tasks: Diagnose and repair vehicle faults using advanced diagnostic equipment.
- Company: Join Harwoods Group, a family-owned automotive leader since 1931.
- Benefits: Enjoy a potential annual bonus, 25 days leave, and a company pension.
- Why this job: Be part of a dynamic team focused on growth, fun, and professional development.
- Qualifications: Manufacturer training and qualifications in Hybrid and BEV technologies required.
- Other info: Work in a state-of-the-art facility with a supportive management team.
The predicted salary is between 30000 - 42000 £ per year.
Benefits for a Crawley Audi Technician Include:
- Potential annual bonus of £18,396
- Established and stable management team
- Industry leading onboarding and induction programme
- 25 days annual leave plus Bank Holidays
- Company pension
- Employee referral programme
- Working Pattern and applicable rotas
JOB PURPOSE
Department/Business/Location:
Workshop
Reports to:
Workshop Controller and Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
è Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
è Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
è Carry out routine repairs and servicing to the highest standards and to the appropriate specification
è Ensure all work is carried out observing safe working practices of self and others.
è Adhere to manufacturer and dealer quality standards.
è Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
è Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
è Complete high quality vehicle health checks and videos in a timely manner.
è Willingness to support and coach other technical team members.
è Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
è Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
è Competency in numeracy, literacy and IT.
è Energy and enthusiasm.
Experience
è Manufacturer training and qualifications
è Hybrid and BEV experience and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk
Can\’t see the role? Have any questions? Contact Us!
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Diagnostic Technician- Level 3 Vehicle Technician- Crawley Audi employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician- Level 3 Vehicle Technician- Crawley Audi
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and technologies used in the automotive industry, especially those relevant to Audi vehicles. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with current or former employees of Crawley Audi or the Harwoods Group. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've diagnosed and repaired vehicle faults in the past. Highlighting your hands-on experience with hybrid and BEV technologies will be particularly beneficial, as these skills are increasingly in demand.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Mention any relevant training or certifications you have completed, and express your willingness to engage in the manufacturer training pathways offered by the company.
We think you need these skills to ace Diagnostic Technician- Level 3 Vehicle Technician- Crawley Audi
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Diagnostic Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with diagnostic equipment, vehicle repairs, and servicing. Mention any manufacturer training or qualifications, especially in Hybrid and BEV technologies.
Showcase Your Skills: Make sure to include specific examples that demonstrate your competency in numeracy, literacy, and IT. Highlight your energy and enthusiasm for the automotive industry, as well as your ability to work as part of a team.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your understanding of Harwoods Group's values. Show how you embody their commitment to customer experience and colleague engagement.
How to prepare for a job interview at Harwoods Group
✨Show Your Technical Skills
Be prepared to discuss your experience with diagnostic equipment and how you've used it to identify and rectify vehicle faults. Highlight any specific training or qualifications you have, especially in Hybrid and BEV technologies.
✨Demonstrate Your Team Spirit
Crawley Audi values teamwork, so be ready to share examples of how you've collaborated with colleagues in the past. Discuss any instances where you've supported or coached other team members, as this aligns with their company culture.
✨Emphasise Safety and Quality Standards
Make sure to mention your commitment to safe working practices and adherence to manufacturer and dealer quality standards. Provide examples of how you've maintained high standards in your previous roles.
✨Express Your Enthusiasm for Learning
Show that you're eager to continue your professional development. Talk about any recent training you've undertaken or your willingness to engage in the manufacturer training pathways available at Crawley Audi.
