At a Glance
- Tasks: Engage customers with fragrance stories and meet sales targets in a vibrant retail environment.
- Company: Join Shiseido Group, a top cosmetics company with a rich 150-year heritage and global presence.
- Benefits: Enjoy 30 days holiday, commission schemes, pension contributions, and enhanced parental leave.
- Why this job: Be part of a passionate team, share your love for fragrances, and develop your skills in beauty.
- Qualifications: Excellent communication skills and a passion for fragrance are essential; experience is a plus.
- Other info: Work 22.5 hours over 4 days at John Lewis and Boots in Milton Keynes.
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Designer Fragrances City Consultant – John Lewis and Boots, Milton Keyes (22.5 Hours)
Date: 3 Jul 2025
Location: Milton Keyes
Mobile Fragrance Consultant
Reports to: Area Sales & Education Manager Designer Fragrances
Job Location: John Lewis and Boots, Milton Keyes
Contract type: Permanent Contract, 22.5 hours per week over 4 days
Hourly rate: £13.00
MISSION
As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories.
As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents – you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT DESIGNER FRAGRANCES
Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens.
MAIN RESPONSIBILITIES
You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.
We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert story teller in fragrance. In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers.
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14370
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Designer Fragrances City Consultant - John Lewis and Boots, Milton Keyes (22.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designer Fragrances City Consultant - John Lewis and Boots, Milton Keyes (22.5 Hours)
✨Tip Number 1
Familiarise yourself with the fragrance brands under Shiseido, such as Narciso Rodriguez and Issey Miyake. Understanding their unique stories and scent profiles will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family about their fragrance preferences. This will not only boost your confidence but also prepare you for creating meaningful rapport with customers in a retail environment.
✨Tip Number 3
Stay updated on the latest trends in the fragrance industry. Being knowledgeable about new launches and popular scents can set you apart as a candidate who is genuinely interested in the field.
✨Tip Number 4
Network with current or former employees of Shiseido or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Designer Fragrances City Consultant - John Lewis and Boots, Milton Keyes (22.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Designer Fragrances City Consultant. Highlight your passion for fragrances and customer engagement in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales, customer service, or the beauty industry. Emphasise any previous roles where you've met sales targets or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the fragrance industry and your alignment with Shiseido's mission. Mention specific brands you admire and how you can contribute to their success.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with customers or worked as part of a team. This is crucial for a role that requires building rapport and delivering excellent service.
How to prepare for a job interview at Shiseido Company, Limited
✨Know Your Fragrances
Familiarise yourself with the fragrance brands you'll be representing, such as Narciso Rodriguez and Issey Miyake. Be prepared to discuss their unique qualities and stories, as this will show your passion and knowledge during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage customers and create memorable experiences, as this role heavily relies on building rapport and exceeding customer expectations.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales achievements and how you met or exceeded targets. This will demonstrate your results-driven mindset, which is crucial for a role focused on driving business growth.
✨Align with Company Values
Research Shiseido Group's 'Trust8' principles and think about how your personal values align with them. Be prepared to share examples of how you've embodied these principles in your work, as cultural fit is important for the company.