At a Glance
- Tasks: Prepare, cook, and deliver delicious food while ensuring top-notch customer service.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with over 75 centres across the UK.
- Benefits: Enjoy perks like extra pay, discounts, free game vouchers, and ongoing training opportunities.
- Why this job: Experience a fun, fast-paced environment with great team spirit and career growth potential.
- Qualifications: Passion for food, excellent communication skills, and a flexible, energetic attitude are essential.
- Other info: Shifts vary; must be available evenings, weekends, and school holidays.
About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Do you have a passion for food and providing great customer service?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Kitchen Team Member. In return, you\’ll get:
- The opportunity to earn an extra 50p per hour, paid monthly
- Access to apprenticeship programmes and in-house management training
- Optional pension plan
- Additional holiday days with length of service, up to five days
- Ongoing training and career development opportunities
- Free game vouchers every month
- 30% discount on food and drink for you and up to five friends
- 50% off food when working
- Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
- Financial long service awards
- A £15 donation to our charity partner upon completing induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
As a Kitchen Team Member, you\’ll prepare, cook, and deliver our range of food options, maintaining high hygiene standards. You\’ll work in the kitchen and ensure excellent customer service, creating an enjoyable experience for our customers.
We provide thorough induction, ongoing training, and development, including access to apprenticeship and management programmes for career progression.
Opening Hours and Shift Patterns
Our centres are open seven days a week, from 9 am to midnight. Peak times are evenings, weekends, and school holidays.
Typical shifts include:
- Weekday AM: 09:00 – 17:00
- Weekday PM: 17:00 – 00:00
- Weekend AM: 09:00 – 18:00
- Weekend PM: 16:00 – 01:00
Shift times vary by centre. Confirmed at interview.
Requirements to be a successful Kitchen Team Member
- A passion for food
- Excellent customer service and communication skills
- High energy and ability to work in a fast-paced environment
- Supportive team player
- Flexibility with working hours
- Basic literacy and numeracy skills
The Who…
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. With over 75 centres in the UK and 15 in Canada, we are leaders in experiential family entertainment. We value diversity and inclusion, promoting equal opportunities and a respectful workplace.
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Kitchen Team Member employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Team Member
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and mission. Understanding their focus on fun, family, and customer service will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in food service. Be ready to share specific examples of how you've handled busy situations or provided excellent customer service to demonstrate your suitability for the role.
✨Tip Number 3
Prepare to discuss your passion for food and cooking. Think about what excites you about working in a kitchen and how you can contribute to creating enjoyable experiences for customers, as this will resonate well with the interviewers.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires working evenings, weekends, and holidays, showing that you can adapt to various shift patterns will make you a more attractive candidate.
We think you need these skills to ace Kitchen Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Hollywood Bowl Group is looking for in a Kitchen Team Member. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that match the requirements of the role. Emphasise any previous kitchen or customer service experience, and showcase your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention specific reasons why you want to work at Hollywood Bowl Group and how you can contribute to their team. Use examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and cooking during the interview. Share any relevant experiences or hobbies that highlight your love for the culinary arts, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. The Hollywood Bowl Group values great customer interactions, so showcasing your ability to create enjoyable experiences for customers will be key.
✨Highlight Teamwork and Flexibility
As a Kitchen Team Member, you'll need to work closely with others. Be ready to discuss your experience as a supportive team player and your flexibility with working hours, especially during peak times like evenings and weekends.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of situations where you've thrived under pressure. Sharing these experiences will demonstrate your ability to handle the demands of the kitchen effectively.