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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand expanding rapidly in the UK.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for career growth.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and teamwork.
- Qualifications: Previous restaurant management experience is essential; flexibility and strong communication skills are a must.
- Other info: Work various shifts and be a key player in a fast-paced environment.
The predicted salary is between 26700 - 35000 £ per year.
Restaurant Shift / Floor Manager
Location:NE38 7RW
Salary: £12.82+ Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like you to join us!!
Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick‑service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever‑growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
WHAT YOU’LL DO:
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
WHAT WE’RE LOOKING FOR:
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands‑on, can‑do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast‑paced? You thrive in it!
- Excellent communication and leadership skills
SO..WHAT\’S IN IT FOR YOU?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
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Restaurant Shift / Floor Manager employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully managed teams in previous roles. Be prepared to discuss how you motivate staff and handle performance issues, as these are key aspects of the Restaurant Shift/Floor Manager position.
✨Tip Number 3
Research common challenges faced in fast-paced restaurant environments and think about how you would address them. This will show your proactive mindset and readiness to tackle the demands of the role, making you stand out as a candidate.
✨Tip Number 4
Network with current or former employees of Tim Hortons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles or responsibilities you've had, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your interest in coffee. Mention specific examples of how you've led teams or improved customer experiences in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and the ability to manage performance issues. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a management role.
How to prepare for a job interview at Tim Hortons
✨Show Your Leadership Skills
As a potential Restaurant Shift/Floor Manager, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Satisfaction
Tim Hortons prioritises customer satisfaction, so be prepared to discuss how you've handled customer complaints or enhanced the customer experience in previous roles. Highlight your commitment to maintaining high service standards.
✨Understand the Business
Familiarise yourself with Tim Hortons' menu, sales trends, and operational practices. Showing that you understand the business will impress the interviewers and demonstrate your genuine interest in the role.
✨Be Flexible and Adaptable
The role requires flexibility in working hours. Be ready to discuss your availability and willingness to work various shifts, including weekends and early mornings. This shows your commitment to the team's success.
