Sales Assistant

Sales Assistant

Wolverhampton Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers and support sales in a vibrant store environment.
  • Company: Join Dulux Decorating Centers, the UK's largest paint merchant with a rich history since 1792.
  • Benefits: Enjoy flexible working, competitive salary, 25 days holiday, and a range of employee perks.
  • Why this job: Be part of a supportive team focused on customer experience and personal development.
  • Qualifications: Previous retail or customer service experience is essential; strong communication skills are a must.
  • Other info: This role offers 16 hours per week with opportunities for growth and training.

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Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centers, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognized as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store.

This is a 16 hr per week role, and you need to be available to work 4 shifts, of 4hrs per day.

Job Responsibilities

Play an active part in engagement planning & monthly store meeting sessions.

Ensure customers receive a warm welcome, an informed conversation & personalized proposal.

Use our client service tools to ensure a consistent customer experience.

Support your store’s monthly customer contact plan.

Follow the merchandising plan to restock the shop floor

Load the van & plan delivery routes.

Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

Proven experience in a customer service/retail role.

Enjoys a collaborative working environment where supporting colleagues is key.

Calm under pressure.

What Makes You Stand Out

Excellent communication, customer service & interpersonal skills.

Well organized & with an eye for detail.

Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

Competitive Salary (depending on experience).

25 days holiday, excluding bank holidays.

Income protection.

Employee Assistance Programme.

Employee Life Assurance.

Company pension.

Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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Sales Assistant employer: AkzoNobel

At AkzoNobel, we pride ourselves on being a top employer, offering a supportive and inclusive work culture that values personal development and career progression. As part of the Dulux Decorating Centers team, you will enjoy a competitive salary, comprehensive benefits, and flexible working options, all while contributing to a company with a rich history of innovation in paints and coatings. Join us in creating a vibrant future where every surface is an opportunity for growth and success.
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Contact Detail:

AkzoNobel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with AkzoNobel's product range, especially the brands like Dulux and Sikkens. Understanding the products will help you engage customers effectively and demonstrate your knowledge during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. This will highlight your ability to create a memorable experience for customers.

✨Tip Number 3

Research the latest trends in DIY and home improvement. Being knowledgeable about current trends can help you connect with customers and provide tailored advice, making you stand out as a candidate.

✨Tip Number 4

Emphasise your teamwork abilities during discussions. Since collaboration is key in this role, sharing experiences where you've successfully worked with others will demonstrate that you're a great fit for their team-oriented environment.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Communication Skills
Interpersonal Skills
Team Collaboration
Organisational Skills
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Sales Skills
Time Management
Adaptability
Basic Knowledge of Retail Operations
Client Relationship Management
Training and Development Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples that demonstrate your communication skills and ability to work collaboratively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your interest in the role. Mention how your skills align with the job requirements and express your enthusiasm for working with AkzoNobel.

Showcase Your People Skills: In your application, emphasise your interpersonal skills and ability to create a welcoming environment for customers. Provide examples of how you've successfully engaged with customers in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at AkzoNobel

✨Showcase Your Customer Service Skills

As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.

✨Demonstrate Team Collaboration

This role emphasises working collaboratively with colleagues. Be ready to discuss experiences where you successfully worked as part of a team, showcasing your ability to support and motivate others.

✨Prepare for Situational Questions

Expect questions that assess how you handle pressure and challenging situations. Think of specific instances where you remained calm under pressure and how you resolved issues effectively.

✨Familiarise Yourself with the Brand

Research AkzoNobel and its brands, such as Dulux and Sikkens. Understanding their products and values will help you align your answers with the company's mission and demonstrate your genuine interest in the role.

Sales Assistant
AkzoNobel
A
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