Kitchen Team Member

Kitchen Team Member

Wigan Full-Time No home office possible
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At a Glance

  • Tasks: Prepare, cook, and deliver delicious food while ensuring high hygiene standards.
  • Company: Join Hollywood Bowl Group, a leader in family entertainment with 75 centres across the UK.
  • Benefits: Earn extra pay, enjoy discounts, free game vouchers, and access to training programmes.
  • Why this job: Fast-paced environment with opportunities for career growth and a fun team culture.
  • Qualifications: Passion for food, great customer service skills, and flexibility with shifts required.
  • Other info: Ongoing training and support, plus enhanced leave benefits for parents.

Are you looking for a fun and fast paced environment to work in, with great benefits?

Do you have a passion for food and providing great customer service?

If so, then look no further!

The Why…

Join Hollywood Bowl Group as a Kitchen Team Member, in return you\’ll get:

  • The opportunity to earn an extra 50p per hour, paid to you every month
  • Access to apprenticeship programmes and our in-house management training programmes
  • Optional pension plan
  • Additional days holiday with length of service up to five days
  • Ongoing training and development, with the opportunity to fast track your career
  • Free game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • 50% off food when you are working
  • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
  • Opportunity to join our healthcare cash plan

The What…

As our Kitchen Team Member, you’ll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards. You will be required to work in the Kitchen.

Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.

Opening Hours and Shift Patterns:

Our centres are typically open seven days a week, from 9am to midnight.

Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.

Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.

  • Weekday AM shifts are typically 09.00 – 17.00
  • Weekday PM shifts are typically 17.00 – 00.00
  • Weekend AM shifts are typically 09.00 – 18.00
  • Weekend PM shifts are typically 16.00 – 01.00

*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.

To be a successful Kitchen Team Member, we’ll want to see:

  • A real passion for food
  • Great customer service, with the ability to communicate at all levels
  • High energy and the ability to work in a fast-paced environment
  • A friendly, supportive and helpful team player
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills

The Who…

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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Kitchen Team Member employer: Hollywood Bowl

Hollywood Bowl Group is an excellent employer for those seeking a vibrant and dynamic work environment as a Kitchen Team Member. With a strong focus on employee development, including access to apprenticeship programmes and in-house management training, we offer numerous benefits such as flexible working hours, generous discounts, and a supportive team culture that values diversity and inclusion. Join us to enjoy a rewarding career where your passion for food and customer service can truly shine.
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Contact Detail:

Hollywood Bowl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Kitchen Team Member

✨Tip Number 1

Show your passion for food during the interview. Share any relevant experiences or favourite dishes you enjoy preparing, as this will demonstrate your enthusiasm and fit for the role.

✨Tip Number 2

Be prepared to discuss your customer service skills. Think of examples where you've gone above and beyond for a customer, as this is crucial in a fast-paced kitchen environment.

✨Tip Number 3

Flexibility is key! Highlight your availability for various shifts, especially evenings and weekends, as this aligns with the busy times for the Hollywood Bowl Group.

✨Tip Number 4

Research the Hollywood Bowl Group and its values. Understanding their commitment to diversity and inclusion can help you align your answers with their company culture during the interview.

We think you need these skills to ace Kitchen Team Member

Passion for Food
Customer Service Skills
Communication Skills
High Energy Levels
Ability to Work in a Fast-Paced Environment
Team Player
Flexibility with Working Hours
Basic Literacy Skills
Basic Numeracy Skills
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Food Safety Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Kitchen Team Member. Highlight your passion for food and customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in fast-paced environments or roles that required teamwork and customer interaction. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how your skills align with their values.

Showcase Your Availability: Since the role requires flexibility with working hours, clearly state your availability in your application. This will demonstrate your willingness to adapt to the shift patterns mentioned in the job description.

How to prepare for a job interview at Hollywood Bowl

✨Show Your Passion for Food

Make sure to express your love for food during the interview. Share any relevant experiences you have in cooking or working with food, as this will demonstrate your enthusiasm and suitability for the role.

✨Highlight Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. This could include handling difficult situations or going above and beyond for customers, which is crucial for a Kitchen Team Member.

✨Demonstrate High Energy and Team Spirit

Since the environment is fast-paced, convey your ability to work energetically and collaboratively. Share instances where you've thrived in busy settings and contributed positively to a team.

✨Be Flexible with Availability

Emphasise your willingness to work various shifts, especially evenings and weekends. Flexibility is key in the leisure industry, so showing that you're adaptable will make you a more attractive candidate.

Kitchen Team Member
Hollywood Bowl
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