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- Tasks: Manage service charge accounts and support financial processes in a dynamic environment.
- Company: Join a respected housing provider making a difference in the local community.
- Benefits: Enjoy hybrid working, a supportive team, and opportunities for professional growth.
- Why this job: Gain valuable experience in finance while contributing to meaningful community projects.
- Qualifications: Strong Excel skills and ability to handle complex data; excellent communication and organisational skills required.
- Other info: This is a 9-month maternity cover role with a chance to make a real impact.
The predicted salary is between 25000 - 31000 £ per year.
Job Title: Service Charge Officer
Location: Birmingham (Hybrid – 2 days in office)
Salary: £25,000 – £31,000 (Pro rata)
Contract: 9-month Maternity Cover
Join a dynamic housing provider as a Service Charge Officer, supporting the accurate management of service charge accounts across multiple schemes. You will play a pivotal role in the year-end accounts process, rent reviews, and monthly transactional monitoring, helping to deliver financial transparency and efficiency. This role offers variety and responsibility in a fast-paced, supportive environment.
What You’ll Be Doing
Processing detailed service charge transactions, ensuring correct coding and posting
Preparing and issuing accurate service charge estimates and actuals
Completing reconciliations between housing management and finance systems
Handling a high volume of internal service charge queries
Assisting with the preparation of seller’s packs and related documentation
Contributing to process improvements and system updates
Collaborating with finance and housing teams to ensure accurate financial data
Why Join Us
You will join a respected housing provider embedded within the local community, working alongside a close-knit and supportive team. This is a great chance to develop your service charge and financial skills with ownership of the service charge cycle. You’ll experience a varied workload with opportunities to grow and make a tangible impact in a busy, fast-evolving environment.
What We’re Looking For
Strong Excel skills and confident working with large, complex data sets
Ability to work under pressure, managing tight deadlines and shifting priorities
Excellent organisational skills with the ability to prioritise effectively
Clear, confident communication skills to engage internal stakeholders
Flexible and adaptable approach to workload and challenges
High attention to detail and accuracy in financial processing
Apply now to become a vital part of our dedicated team and take your career in service charge management to the next level!
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Service Charge Officer employer: Robertson Bell
Contact Detail:
Robertson Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Officer
✨Tip Number 1
Familiarise yourself with the specific software and systems used in service charge management. Knowing how to navigate these tools can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data analysis and financial modelling. Being able to demonstrate your proficiency in handling large datasets will be crucial for this role.
✨Tip Number 3
Prepare examples of how you've successfully managed tight deadlines or complex projects in the past. This will help you showcase your organisational skills and ability to work under pressure during the interview.
✨Tip Number 4
Research common service charge queries and issues that arise in housing management. Being knowledgeable about these topics will allow you to engage confidently with internal stakeholders and demonstrate your understanding of the role.
We think you need these skills to ace Service Charge Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Charge Officer role. Emphasise your proficiency in Excel, financial processing, and any previous roles involving service charge management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the housing sector. Mention specific examples of how you've handled similar responsibilities, such as managing service charge accounts or collaborating with finance teams.
Highlight Key Skills: In your application, clearly outline your organisational skills, ability to work under pressure, and attention to detail. Use bullet points to make these stand out, as they are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Service Charge Officer.
How to prepare for a job interview at Robertson Bell
✨Showcase Your Excel Skills
Since strong Excel skills are crucial for this role, be prepared to discuss your experience with large data sets. You might even want to mention specific functions or tools you've used in the past that relate to financial processing.
✨Demonstrate Organisational Skills
Highlight your ability to manage tight deadlines and shifting priorities. Share examples from previous roles where you successfully juggled multiple tasks while maintaining accuracy and attention to detail.
✨Communicate Clearly
As the role involves engaging with internal stakeholders, practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where effective communication helped resolve issues or improve processes.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your adaptability and problem-solving skills. Think of instances where you faced challenges in financial processing or service charge management and how you overcame them.
