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- Tasks: Assist with sales administration and provide excellent customer service in a dynamic office environment.
- Company: Join Knight Frank, a leading global real estate consultancy with over 128 years of experience.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive, inclusive team.
- Why this job: Be part of a collaborative culture that values your input and empowers you to make a difference.
- Qualifications: Prior experience in business support or administration is preferred; strong English skills are essential.
- Other info: This is a fixed-term contract role based in Exeter, perfect for entry-level candidates.
The predicted salary is between 28800 - 43200 £ per year.
Business Support Coordinator | Exeter | FTC
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Business Support Coordinator | Exeter | FTC
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Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
Role
About The Role
The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter Office. You will report into the Office Head and will have day-to-day input from the Senior Operations Coordinator. The ideal candidate will possess excellent attention to detail and a passion for delivering high quality customer service. This hire will be a fixed term contract basis.
Responsibilities
- Greet customers in a polite and welcoming manner.
- Answer incoming telephone calls.
- Maintain a tidy office and reception area.
- Refer clients to a wide range of KF services including Commercial and the Global network.
- Work with Operations teams to provide a high level of support within agreed timeframes to Office Head and office team.
- Order land registry title checks.
- Register new instructions.
- Follow & adhere to all internal and external compliance & best practise measures and procedures.
- Ensure office compliance and drive audit pass rate improvements.
- Accurate generation of sales invoices.
- Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc).
- Create mailers, property brochures, window cards and pitching materials.
- Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required.
Key Experience Required
- Prior experience in a business support, administration or front of house role (preferred).
- Excellent standard of English grammar and spelling.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
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Business Support Coordinator | Exeter | FTC employer: Knight Frank
Contact Detail:
Knight Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator | Exeter | FTC
✨Tip Number 1
Familiarise yourself with Knight Frank's values and mission. Understanding their commitment to client-centricity and inclusivity will help you align your responses during interviews, showcasing how you can contribute to their culture.
✨Tip Number 2
Network with current or former employees of Knight Frank on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Business Support Coordinator role.
✨Tip Number 3
Prepare to discuss specific examples of your attention to detail and customer service skills. Think of scenarios where you've successfully managed administrative tasks or improved processes, as these are key aspects of the role.
✨Tip Number 4
Research the tools and systems mentioned in the job description, such as Working Life and Power BI. Familiarity with these platforms can set you apart and demonstrate your readiness to hit the ground running.
We think you need these skills to ace Business Support Coordinator | Exeter | FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Business Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in business support or administration roles. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Knight Frank that resonate with you, such as their commitment to client centricity and inclusivity. Make sure to explain why you would be a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Support Coordinator role.
How to prepare for a job interview at Knight Frank
✨Research Knight Frank
Before your interview, take some time to learn about Knight Frank's history, values, and services. Understanding their commitment to client relationships and community impact will help you align your answers with their mission.
✨Showcase Your Attention to Detail
As a Business Support Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference, whether in administration or customer service.
✨Prepare for Customer Service Scenarios
Since the role involves greeting clients and providing high-quality customer service, think of scenarios where you've successfully handled customer inquiries or resolved issues. Highlight your communication skills and ability to remain calm under pressure.
✨Familiarise Yourself with Relevant Software
The job requires competence in various systems like Working Life and Power BI. If you have experience with similar software, mention it. If not, express your willingness to learn and adapt quickly to new technologies.
