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- Tasks: Be the friendly face of BILH, handling calls, scheduling, and ensuring patients feel cared for.
- Company: Join a dedicated team of over 35,000 professionals making a real impact in healthcare.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a difference in people's lives while gaining valuable experience in a dynamic setting.
- Qualifications: High School Degree or GED and at least 1 year in customer service required.
- Other info: Vaccination against influenza and COVID-19 is mandatory for all staff.
The predicted salary is between 28800 - 43200 £ per year.
Medical Secretary page is loaded## Medical Secretarylocations: Winchester Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: JR85424**When you join the growing BILH team, you\’re not just taking a job, you’re making a difference in people’s lives.**BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.**Job Description:****Requirements:**### ### Education – High School Degree or GED Experience: A minimum of 1 year of experience in a high-volume customer service-related position. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.**Pay Range:**$20.00 – $26.92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.## More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients\’ lives. Your skill and compassion can make us even stronger.## Equal Opportunity Employer/Veterans/Disabledlocations: Winchester Hospitaltime type: Full timeposted on: Posted 3 Days Agolocations: 2 Locationstime type: Full timeposted on: Posted 2 Days Ago## At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging.## We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you\’re busy caring for and supporting our patients, we take care of you. #J-18808-Ljbffr
Medical Secretary employer: Beth Israel Lahey Health, Inc.
Contact Detail:
Beth Israel Lahey Health, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the role of a Medical Secretary. Understanding the specific challenges and demands of this position will help you articulate your passion and readiness during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role is heavily focused on patient interactions, sharing specific examples of how you've successfully handled customer queries or complaints can set you apart.
✨Tip Number 3
Practice your communication skills. As a Medical Secretary, you'll need to convey information clearly and effectively. Consider role-playing common scenarios you might encounter in the role to boost your confidence.
✨Tip Number 4
Network with current or former employees of BILH. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Medical Secretary position. Tailor your application to highlight how your skills and experience align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in customer service roles, especially in high-volume environments. Provide specific examples of how you have excelled in similar positions.
Showcase Communication Skills: Since excellent communication is crucial for this role, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of successful interactions with patients or colleagues.
Personalise Your Cover Letter: Write a personalised cover letter that reflects your passion for healthcare and your desire to make a difference in patients' lives. Mention why you want to work for BILH specifically and how you can contribute to their mission.
How to prepare for a job interview at Beth Israel Lahey Health, Inc.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be prepared to discuss your previous experiences in high-volume customer service. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Multitasking Abilities
The job requires juggling multiple tasks at once. During the interview, highlight instances where you successfully managed several responsibilities simultaneously, such as handling phone calls while processing patient registrations.
✨Familiarise Yourself with Healthcare Terminology
Understanding basic healthcare terms can give you an edge. Brush up on common medical vocabulary and procedures relevant to the role, as it will show your commitment and readiness to engage with patients effectively.
✨Prepare Questions for the Interviewer
Asking insightful questions not only shows your interest in the position but also helps you gauge if the company aligns with your values. Consider asking about their approach to patient care or how they support their staff's professional development.
