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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on enhancing customer well-being through unique products.
- Benefits: Enjoy opportunities for career growth and a vibrant team culture.
- Why this job: Be part of a dynamic team that values connection and customer satisfaction.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are welcome.
- Other info: Confidentiality of your application is guaranteed under EEO guidelines.
Job Description
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Sales Advisor - Solihull (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Solihull (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you become more comfortable in engaging with customers and addressing their needs, which is crucial for a Sales Advisor.
✨Tip Number 3
Network with current or former employees of Rituals to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Showcase your enthusiasm for the role during any interviews or informal chats. Being high on energy and demonstrating a genuine interest in helping customers will resonate well with the hiring team.
We think you need these skills to ace Sales Advisor - Solihull (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you engaged directly with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to connect with customers. Use specific examples from your past experiences to demonstrate how you can provide a 'best in class' customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Rituals Advisor.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your personal values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Demonstrate Customer Engagement Skills
Prepare examples from your past experiences where you successfully engaged with customers. Highlight how you listened to their needs and provided tailored solutions, as this is crucial for a role focused on creating memorable customer experiences.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with the Store Manager and Assistant Store Manager, be ready to discuss your experience in a team environment. Share instances where you contributed to team goals and how you support your colleagues.
✨Highlight Problem-Solving Abilities
Be prepared to discuss situations where you faced challenges in a retail or hospitality setting. Explain how you approached these problems and the solutions you implemented, showcasing your decision-making skills and attention to detail.
