Relief Library & Information Assistant
Relief Library & Information Assistant

Relief Library & Information Assistant

Norwich Temporary No home office possible
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At a Glance

  • Tasks: Support reading, learning, research, and events at a unique public library.
  • Company: Join the American Library, a vibrant community hub and war memorial in Norwich.
  • Benefits: Enjoy flexible working hours, competitive pay, and generous holiday entitlement.
  • Why this job: Engage with diverse people while exploring local history and culture in a rewarding role.
  • Qualifications: Confident IT skills and a passion for helping others are essential.
  • Other info: Casual hours with no guaranteed weekly schedule; perfect for students seeking flexibility.

Job Description

Relief Library and Information Assistant | 8460 | Permanent Contract | Variable hours per week | £12.85 per hour (Scale D) | American Library, Norwich

Are you outgoing? Do you love helping people? Are you enthusiastic about your local community?

American Library has just the job for you!

This role will involve supporting reading, learning, research and events at American Library, Memorial to the 2 nd Air Division, 8 th Air Force, United States Army Air Forces. This is a unique public library and war memorial inside the Millennium Library in central Norwich. This role is funded by the Memorial Trust of the 2 nd Air Division, USAAF, a registered British charity. You will be employed by Norfolk County Council Library and Information Service.

If you are confident with IT, enjoy engaging with people of all ages and backgrounds and have an interest in local history or American life and culture, American Library needs you!

The role will involve some time when you work on your own, and will also involve occasionally working out in the community. You will receive plenty of training for every aspect of this interesting and rewarding role.

The need to be flexible and available at short notice is essential as your role will be to cover sickness absence as well as staff holidays and training. This post is on a casual basis with no guaranteed weekly hours, but will include evenings, weekends, and school holidays.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
  • Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 10 July 2025 23:59

All other applicants closing date: 17 July 2025 23:59

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services. #J-18808-Ljbffr

Relief Library & Information Assistant employer: Adult Learning

Norfolk County Council is an exceptional employer, offering a supportive and flexible work environment that prioritises employee wellbeing and professional growth. As a Relief Library & Information Assistant at the unique American Library in Norwich, you will enjoy competitive pay, generous holiday entitlement, and access to a range of health and wellbeing services, all while engaging with your local community and contributing to a meaningful cause. With opportunities for training and development, as well as a commitment to work-life balance, Norfolk County Council is dedicated to inspiring its employees to deliver excellent services to the people of Norfolk.
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Contact Detail:

Adult Learning Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Library & Information Assistant

✨Tip Number 1

Familiarise yourself with the American Library and its unique offerings. Understanding its role as a war memorial and community hub will help you engage more effectively with visitors and demonstrate your enthusiasm during any interviews.

✨Tip Number 2

Showcase your flexibility and willingness to work varied hours. Since this role requires covering for absences, emphasising your availability for evenings, weekends, and short-notice shifts can set you apart from other candidates.

✨Tip Number 3

Highlight any previous experience in customer service or community engagement. This role is all about helping people, so sharing specific examples of how you've positively impacted others will resonate well with the hiring team.

✨Tip Number 4

Demonstrate your IT skills and comfort with technology. As the role involves supporting reading and research, being able to discuss your proficiency with library systems or digital resources will show that you're ready to hit the ground running.

We think you need these skills to ace Relief Library & Information Assistant

Customer Service Skills
Communication Skills
IT Proficiency
Community Engagement
Flexibility and Adaptability
Interest in Local History
Event Coordination
Teamwork
Problem-Solving Skills
Organisational Skills
Time Management
Research Skills
Interpersonal Skills
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Library & Information Assistant position. Highlight your relevant skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in library services, customer engagement, and any relevant IT skills. Make sure to include examples of how you've helped people or contributed to community events.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the American Library. Mention your interest in local history or American culture, and explain why you would be a great fit for the team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Adult Learning

✨Show Your Enthusiasm for Community Engagement

Make sure to express your passion for helping people and engaging with the local community. Share any relevant experiences where you've supported community initiatives or events, as this will resonate well with the interviewers.

✨Demonstrate IT Confidence

Since the role requires confidence with IT, be prepared to discuss your technical skills. Mention specific software or tools you are familiar with, and if possible, provide examples of how you've used technology to enhance library services or community engagement.

✨Highlight Flexibility and Adaptability

Given the casual nature of the position, emphasise your ability to be flexible and available at short notice. Share examples from past roles where you successfully adapted to changing circumstances or took on additional responsibilities.

✨Express Interest in Local History and Culture

Since the role involves a unique library focused on American history, demonstrate your interest in local history or American culture. You could mention any relevant reading, research, or experiences that showcase your enthusiasm for the subject matter.

Relief Library & Information Assistant
Adult Learning
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  • Relief Library & Information Assistant

    Norwich
    Temporary

    Application deadline: 2027-07-13

  • A

    Adult Learning

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