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- Tasks: Support adults with mental health challenges and alcohol dependency through person-centred approaches.
- Company: Join BCHA, a dedicated organisation improving lives for vulnerable adults in Bournemouth.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team culture.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding environment.
- Qualifications: No prior experience needed; just a passion for helping others and basic IT skills.
- Other info: Salary ranges from £24,043.50 to £24,843.00 with a rotating shift pattern.
The predicted salary is between 20400 - 24800 £ per year.
Denley House in Bournemouth aims to provide a better quality of life for alcohol dependent adults. Our target group is alcohol dependent drinkers aged 55 years plus, who face safeguarding challenges. These individuals all have care packages supported by external agencies.
All customers are referred through social services, the Community Mental Health Team, Learning Development, and street homeless services. After a social services assessment, we conduct a risk assessment and invite the individual for an interview. A package of care is then agreed upon and implemented by a social worker prior to the customer moving in.
Position
Are you passionate about making a lasting difference in people\’s lives? We are looking for a dedicated and compassionate individual to join our team supporting adults with co-occurring mental health challenges and alcohol dependency.
You will develop customer-led support using person-centered and psychologically informed approaches, providing information, advice, and hands-on support to individuals who are actively drinking and experiencing mental health difficulties. Your work will contribute to delivering a high-quality, safe, and dynamic service in line with BCHAs policies, procedures, vision, values, and strategic objectives.
This role operates on a 7-day rotating shift pattern. You will work within the BCHA Psychologically Informed Environment (PIE) framework to enable individuals to make lasting changes and move toward independent living.
Your Role Will Include
- Initiating meaningful engagement to help individuals achieve their personal recovery goals
- Supporting those with dual diagnosis to reduce barriers to treatment, care, and ongoing support
- Collaborating with a team to ensure consistent, high-quality support
- Building and extending partnerships with external mental health and addiction support services
- Managing emergency situations with support from colleagues and on-call managers
- Using creative and proactive approaches to meet each person\’s unique needs
- Delivering innovative and engaging learning activities to support personal development
- Contributing to the general upkeep and cleanliness of the service
We Are Committed To
- Psychologically Informed Environments (PIE)
- Trauma-Informed Care
- Strengths-based and holistic approaches
What We Offer
- Full induction and a personal development plan
- Core training including safeguarding, first aid, and health & safety
- Opportunities for specialist training in mental health awareness, solution-focused techniques, and more
- The chance to gain formal qualifications and grow your career within BCHA
- A supportive and flexible working culture with a 7-day work week rota
We welcome applicants with or without previous sector experience; what matters most is your ability to engage, support, and empower people.
A DBS check will be required, as the role involves working with vulnerable adults. BCHA is committed to safeguarding and promoting the welfare of all individuals we support.
Requirements
- Ability to work alone following internal guidance and safety procedures
- Ability to manage young people\’s behaviour in line with risk management plans and with the aim of minimizing exclusions/unplanned departures
- Ability to liaise and work cohesively with internal and external groups, forums, and partners
- Experience in writing basic reports, letters, and other correspondence
- Moderate IT literacy, including email and Word
Other Information
- Salary is pro-rata
Shift pattern: Early – 07:00-15:00, Late – 13:30-21:30. Includes every other weekend. Two-week rolling rota. Some lone working is involved.
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Support Worker Dual Diagnosis (Alcohol Dependency & Mental Health) (£24043.50 - £24843.00, full ti employer: Hightown
Contact Detail:
Hightown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Dual Diagnosis (Alcohol Dependency & Mental Health) (£24043.50 - £24843.00, full ti
✨Tip Number 1
Familiarise yourself with the Psychologically Informed Environment (PIE) framework. Understanding this approach will not only help you align with our values but also demonstrate your commitment to providing high-quality support for individuals with dual diagnoses.
✨Tip Number 2
Network with professionals in mental health and addiction services. Building connections with external agencies can give you insights into best practices and may even lead to recommendations that could strengthen your application.
✨Tip Number 3
Prepare to discuss your approach to engaging with vulnerable adults. Think of specific examples where you've successfully supported individuals facing challenges, as this will showcase your ability to make a meaningful impact.
✨Tip Number 4
Be ready to demonstrate your understanding of trauma-informed care. Highlighting your knowledge in this area will show us that you are equipped to handle sensitive situations and provide compassionate support.
We think you need these skills to ace Support Worker Dual Diagnosis (Alcohol Dependency & Mental Health) (£24043.50 - £24843.00, full ti
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight how your skills and experiences align with the needs of individuals facing alcohol dependency and mental health challenges.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting individuals with dual diagnosis or similar roles. Use specific examples to demonstrate your ability to engage and empower people, as well as your understanding of trauma-informed care.
Showcase Your Skills: Make sure to mention your skills in communication, teamwork, and report writing. The role requires collaboration with external services and managing emergency situations, so provide examples of how you've successfully navigated similar challenges in the past.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your passion for making a difference in people's lives. Share why you are specifically interested in working at Denley House and how you can contribute to their mission of providing high-quality support.
How to prepare for a job interview at Hightown
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Worker in a dual diagnosis setting. Familiarise yourself with the challenges faced by alcohol-dependent individuals and those with mental health issues, as well as the importance of person-centred care.
✨Show Your Passion
During the interview, express your genuine passion for helping others. Share personal experiences or motivations that drive you to work in this field, as employers are looking for candidates who are dedicated to making a difference in people's lives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of examples from your past experiences where you successfully managed challenging situations, particularly in a support or care environment.
✨Highlight Teamwork Skills
Collaboration is key in this role. Be ready to discuss how you have worked effectively within a team in previous roles. Emphasise your ability to communicate and build partnerships with both colleagues and external agencies to provide comprehensive support.
