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- Tasks: Welcome guests, manage check-ins, and create memorable experiences.
- Company: ABode Canterbury is a stylish boutique hotel with a focus on quality and guest satisfaction.
- Benefits: Enjoy competitive pay, service charge, discounts, free meals, and opportunities for growth.
- Why this job: Join a caring team that values work/life balance and offers clear advancement pathways.
- Qualifications: Experience in a similar role is required; passion for hospitality is essential.
- Other info: Send a WhatsApp message with FAMILYFIRST to apply and learn more!
The predicted salary is between 20000 - 30000 £ per year.
Location: ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street. It houses our own restaurant brand, Brasserie ABode.
For commuters, Canterbury East and West train stations are just a few minutes\’ walk away.
Service charge: We pay our team a service charge each month! This all goes into one pot, and 100% of it is shared amongst all team members. Typically, service charge can be around £115 per month (approximately £1375 annually) in addition to your base pay for full-time employees.
Send us a WhatsApp message with FAMILYFIRST to +44 7782 822774 to learn more, chat, and apply!
Join our team as a Receptionist and let your passion and personality shine.
Our culture emphasizes thoughtfulness towards each other and our guests. We encourage everyone to show care and consideration.
This role is suitable for someone with experience in a similar position.
As a host to our guests, you\’ll play a key role in creating memorable experiences.
Key responsibilities include:
- Welcoming guests from check-in to check-out, including booking tables and advising on local attractions.
- Building strong relationships with colleagues and guests.
- Ensuring guests have a memorable stay.
- Collaborating across departments to support team goals.
We value work/life balance and aim to be fair with rotas. Flexibility is appreciated to maintain mutual understanding.
Perks include:
- Competitive pay, including service charge and tips.
- Retail and hospitality discounts via Perkbox.
- 25% staff discount on food & beverage, and special rates for friends and family.
- Confidential support through our Employee Assistance Programme.
- Free meals on duty.
- Opportunities for learning and development, with clear pathways for advancement, including many internal promotions.
- Milestone awards such as champagne, afternoon tea, dinner, longer stays, extra days off, and personalized gifts.
About our hotels
Our hotels are unique and welcoming, each with its own personality—from Gidleigh Park and Amberley Castle to Abode Manchester. We prioritize quality, inclusion, and creating memorable experiences for guests and staff alike. For more details, visit our group website.
If you enjoy learning and sharing your knowledge, get in touch!
Send a WhatsApp message with FAMILYFIRST to +44 7782 822774, or apply through the usual channels.
Visit our company hub to learn about our values, culture, and latest jobs. Create job alerts and receive personalized recommendations directly to your inbox.
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Hotel Receptionist - Canterbury employer: Abode
Contact Detail:
Abode Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Canterbury
✨Tip Number 1
Familiarise yourself with the local area and attractions in Canterbury. Being knowledgeable about local hotspots will not only impress your potential employers but also help you provide excellent service to guests.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether it's through WhatsApp or in person. The role requires building strong relationships, so demonstrating your friendly and approachable nature is key.
✨Tip Number 3
Research ABode Canterbury's values and culture before applying. Understanding their emphasis on thoughtfulness and care will help you align your responses and show that you're a great fit for their team.
✨Tip Number 4
Be prepared to discuss your previous experience in hospitality during any conversations. Highlight specific examples of how you've created memorable experiences for guests in past roles to demonstrate your suitability for the position.
We think you need these skills to ace Hotel Receptionist - Canterbury
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Hotel Receptionist position. Tailor your application to highlight your relevant experience in similar roles.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for hospitality. Mention specific experiences that demonstrate your ability to create memorable guest experiences and your commitment to teamwork.
Highlight Relevant Experience: In your CV, focus on previous roles in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities, particularly those that align with the job requirements.
Show Enthusiasm: Convey your enthusiasm for the role and the company culture in your application. Mention why you want to work at ABode Canterbury specifically and how you can contribute to their team.
How to prepare for a job interview at Abode
✨Show Your Personality
As a Hotel Receptionist, your personality is key to creating memorable experiences for guests. Be yourself during the interview and let your passion for hospitality shine through.
✨Know the Hotel
Familiarise yourself with ABode Canterbury and its unique offerings. Understanding the hotel’s culture, services, and local attractions will help you answer questions confidently and show your genuine interest.
✨Emphasise Teamwork
Collaboration is crucial in this role. Be prepared to discuss examples of how you've successfully worked with colleagues in the past to achieve common goals, as this aligns with the hotel's values.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the hotel’s culture aligns with your values.
