At a Glance
- Tasks: Engage with guests and deliver exceptional food and beverage service in a stunning ballroom setting.
- Company: Join Hoar Cross Hall, a luxurious spa resort blending charm and hospitality excellence.
- Benefits: Enjoy competitive pay, free lunch, spa access, discounts, and career development opportunities.
- Why this job: Be part of a fun team creating memorable experiences in a historic estate.
- Qualifications: Strong communication skills and a passion for guest service; previous experience is a plus.
- Other info: Flexible shifts available; part-time and full-time roles to fit your schedule.
Food & Beverage Assistant – Staffordshire Food & Beverage Assistant Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests. Our Purpose Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals Role responsibilities Providing efficient, courteous and professional service at all times, undertaking new or refresher training sessions as required. Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa. Handling any queries from guests, responding accordingly or escalating as required to ensure that procedures are followed and service recovery results in a satisfied guest. Additional Information Full and part-time shifts available – covering lunch and dinner service Shift pattern examples: 1100-1700 / 1200-1700 / 1500-0000 / 1700-2300 / 1700-0100 – we can be flexible and discuss further if successful at interview Full training and support given Zero hour contract Have the flexibility to cover day, evening, late evening, weekends and bank holidays shifts Benefits Competitive Rate of Pay Complimentary use of the leisure and spa facilities Free Parking Discount on overnight stays and spa days 30% discount on food and drink Refer a friend scheme Excellent Induction and training programme Perkbox Online benefits and discounts A fun, supportive and inclusive work environment with loads of development opportunities People say you can\’t choose your family, well we choose you to be part of ours.
Food & Beverage Assistant - Staffordshire employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Staffordshire
✨Tip Number 1
Familiarise yourself with the menu and services offered at Hoar Cross Hall. Knowing the details about the food and beverage options will help you engage confidently with guests and demonstrate your passion for the role.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether in person or over the phone. Being friendly and approachable is key in hospitality, so let your personality shine through!
✨Tip Number 3
Be prepared to discuss your flexibility and availability during the interview. Since the role requires working various shifts, highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research the company culture at Hoar Cross Hall. Understanding their commitment to exceptional guest experiences and team development will allow you to align your answers with their values during the interview.
We think you need these skills to ace Food & Beverage Assistant - Staffordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you provided exceptional customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to create memorable experiences for guests. Mention specific skills that align with the job description, such as strong communication and teamwork.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. This shows that you are adaptable and willing to meet the needs of the business.
Show Enthusiasm: In your application, convey your enthusiasm for joining Hoar Cross Hall. Share why you are excited about the opportunity to work in a historic estate and contribute to their commitment to hospitality excellence.
How to prepare for a job interview at Hoar Cross Hall
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had that highlight your love for food and guest service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Strong Communication Skills
Since the role requires engaging with guests, it's crucial to showcase your communication skills. Practice clear and polite responses to common questions, and be ready to discuss how you would handle guest inquiries or complaints professionally.
✨Prepare for a Fast-Paced Environment
The Food & Beverage Assistant role involves managing multiple tasks in a busy setting. Be prepared to discuss how you thrive under pressure and provide examples of how you've successfully managed similar situations in the past.
✨Understand the Importance of Teamwork
This position is part of a dynamic team, so emphasise your ability to work well with others. Share examples of how you've collaborated with colleagues in previous roles to ensure smooth operations and excellent service.