Food & Beverage Assistant

Food & Beverage Assistant

Belfast Full-Time No home office possible
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At a Glance

  • Tasks: Provide friendly service, greet guests, and maintain cleanliness in the bar and restaurant.
  • Company: Dalata Hotel Group is dedicated to exceptional hospitality and employee growth across Europe.
  • Benefits: Enjoy free meals, discounts, extra annual leave, and development opportunities through our Dalata Academy.
  • Why this job: Join a supportive team, gain valuable skills, and enjoy a fun work culture with growth potential.
  • Qualifications: Previous experience in a fast-paced environment and excellent communication skills are essential.
  • Other info: We promote inclusivity and welcome applicants from all backgrounds.

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to hotel guests.

Benefits

  • Free employee meals on duty
  • 50% Off F&B in all properties
  • €/£60 employee rate on rooms for all Dalata-owned hotels
  • 30% off the Friends & Family rate
  • Extra AL day for every year worked (up to 5 days)
  • Employee Assistance Programme
  • Cycle to Work Scheme/Transport Schemes
  • SAYE (Save As You Earn Scheme)
  • Pension access (Ask your HR Manager for local pension information)
  • Development Opportunities through our Dalata Academy to support your career journey
  • Staff Appreciation Initiatives, fun team-building activities, and regular charity events

Your Job:

  • Greet regular guests by name and ensure a personalized service experience.
  • Maintain a good working knowledge of food and wine; be able to make recommendations.
  • Be friendly, courteous, and professional at all times.
  • Upsell and maximize sales revenue whenever possible.
  • Perform general cleaning of the bar and restaurant area.
  • Serve food and beverages to guests.

What You’ll Need:

  • Previous experience is essential.
  • Flexibility in working hours, including mornings, evenings, and weekends.
  • Experience in a high-volume, fast-paced environment.
  • Fluent English and excellent communication skills.
  • Experience with Micros POS system is preferable.
  • Experience in a hotel setting is preferable.

About Us

Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. Our growth and expansion plans aim to spread our unique approach to caring for guests worldwide, currently at hotels in Ireland, the UK, Germany, and the Netherlands, with further expansion into key UK cities, Dublin, and Continental Europe.

Helping our people grow and develop their careers is a top priority. We offer many internal development programmes designed to help employees advance their careers.

Dalata Hotel Group Plc is an inclusive employer, actively encouraging applicants from all backgrounds and abilities. If you require accommodations during the application process, please specify this when applying.

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Food & Beverage Assistant employer: Dalata Hotel Group PLC

Dalata Hotel Group is an exceptional employer that prioritises the growth and development of its employees through comprehensive training programmes like the Dalata Academy. With a friendly work culture, generous benefits including free meals, discounts on accommodation, and opportunities for career advancement, you will be part of a supportive team dedicated to delivering outstanding service in a vibrant hotel environment. Join us in creating memorable experiences for our guests while enjoying a fulfilling career path.
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Contact Detail:

Dalata Hotel Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food & Beverage Assistant

✨Tip Number 1

Familiarise yourself with the Dalata Hotel Group's values and mission. Understanding their approach to hospitality will help you align your answers during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Network with current or former employees of Dalata. They can provide insights into the company culture and what it takes to succeed as a Food & Beverage Assistant, which can give you an edge in your application.

✨Tip Number 3

Brush up on your knowledge of food and wine pairings. Being able to make informed recommendations will not only impress your interviewers but also show your commitment to providing excellent service.

✨Tip Number 4

Prepare to discuss your experience in high-volume environments. Be ready to share specific examples of how you've handled busy shifts, as this is crucial for the role and will highlight your ability to thrive under pressure.

We think you need these skills to ace Food & Beverage Assistant

Customer Service Skills
Communication Skills
Food and Beverage Knowledge
Sales Skills
Flexibility in Working Hours
Experience in High-Volume Environments
Micros POS System Proficiency
Teamwork
Attention to Detail
Professionalism
Time Management
Problem-Solving Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Food & Beverage Assistant position. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: Make sure to emphasise any previous experience in food and beverage service, especially in a hotel or fast-paced environment. Use specific examples to demonstrate your ability to provide excellent customer service.

Showcase Your Skills: Mention your communication skills and flexibility in working hours. If you have experience with the Micros POS system, be sure to include that as well, as it is preferable for this role.

Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for joining Dalata Hotel Group. Mention how you align with their values of growth and development within the company.

How to prepare for a job interview at Dalata Hotel Group PLC

✨Know Your Menu

Familiarise yourself with the food and beverage offerings at Dalata. Being able to discuss menu items confidently and make recommendations will impress your interviewers and show your enthusiasm for the role.

✨Showcase Your Customer Service Skills

Prepare examples from your previous experience where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for a Food & Beverage Assistant.

✨Demonstrate Flexibility

Since the role requires flexibility in working hours, be ready to discuss your availability. Mention any past experiences where you adapted to changing schedules or worked during busy periods.

✨Ask Insightful Questions

Prepare thoughtful questions about the team culture, training opportunities, and career progression within Dalata. This shows your genuine interest in the company and your desire to grow within the role.

Food & Beverage Assistant
Dalata Hotel Group PLC
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