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For Companies At a Glance
- Tasks: Engage with customers, assist with stock, and maintain store standards.
- Company: Join Screwfix, a leading retailer known for its supportive and fun work environment.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Be part of a vibrant team, develop skills, and build a rewarding career.
- Qualifications: No prior retail experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible shifts available to support your work-life balance.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
Qualifications
- Excellent customer service skills with a positive can‑do, no‑nonsense approach
- Prepared to work hard and embrace training opportunities
- Strong communication and interpersonal skills
- Willingness to learn – no prior retail experience required
- Friendly, flexible, reliable, honest and enthusiastic attitude
Please note, this advert may close early if the appropriate number of applications has been reached.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
Apply now! – Upload your CV and complete your application
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Retail Assistant employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what we offer will not only impress during your interview but also help you connect with customers effectively.
✨Tip Number 2
Visit a local Screwfix store before your interview. This will give you a feel for the environment, the team dynamics, and the customer interactions, which can be great talking points during your interview.
✨Tip Number 3
Prepare for competency-based questions by thinking of examples from your past experiences where you've demonstrated excellent customer service or teamwork. This will show that you're ready to contribute positively to our team.
✨Tip Number 4
Show your enthusiasm for learning and development. Mention any interest in our training programmes during the interview, as this demonstrates your commitment to growing within the company.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the Retail Assistant position. Use specific examples from your past work or volunteer experiences that showcase your customer service skills and ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that not only introduces yourself but also explains why you want to work at Screwfix. Mention your enthusiasm for providing excellent customer service and how you align with their values.
Prepare for the Situational Judgement Test: If applying for a Service Assistant role, be ready to complete a Situational Judgement Test. Familiarise yourself with common scenarios in retail and think about how you would respond to ensure great customer service.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Know the Company
Before your interview, take some time to read up on Screwfix. Understanding their values, products, and customer service approach will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Competency Questions
Expect competency-based questions that assess your customer service skills and teamwork. Think of specific examples from your past experiences where you demonstrated these qualities, even if they are from non-retail settings.
✨Show Enthusiasm
Retail is all about energy and positivity. During the interview, let your enthusiasm shine through. Talk about why you want to work at Screwfix and how you can contribute to the team’s success.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions. This shows your interest in the role and helps you determine if it's the right fit for you. Consider asking about training opportunities or team dynamics.
