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- Tasks: Support patients in a caring environment, assisting with their needs under professional supervision.
- Company: Join the NHS, a trusted healthcare provider dedicated to patient care and staff development.
- Benefits: Enjoy flexible hours, comprehensive training, and opportunities for career progression without weekend shifts.
- Why this job: Make a real difference in people's lives while working in a compassionate and inclusive team.
- Qualifications: No experience needed; just a passion for helping others and a willingness to learn.
- Other info: Position may start at Band 2 if care certificate competencies are not met; relocation planned for 2026.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about caring for others?
Why not join the NHS in a rewarding career as a Healthcare Support Worker?
We offer fully supported training for the role, along with guidance for career progression within our Orthopaedic Outpatients Department.
No previous experience is necessary, as we provide comprehensive training to help you succeed. We offer a bespoke full induction, support through the care certificate, and mentorship on the wards to help you reach your potential and deliver excellent patient care.
This position is advertised as a Band 3; however, applicants who do not meet the care certificate competencies will initially be employed as Band 2. Applicants with a care certificate accreditation will start at Band 3.
Our Healthcare Support Workers are vital to the trust, playing an integral role in wards and departmental teams. The role can be challenging but rewarding. Our teams are caring, compassionate, and inclusive. We support progression pathways to staff nurse training.
Main duties of the job
- Full-time and part-time hours available.
- Monday to Friday, 8:00 am – 6:00 pm, with no bank holidays or weekends. Minimum hours are 19 per week.
- Flexible shift patterns.
- Work as an effective team member under supervision of a registered healthcare professional, providing dignified, compassionate, and safe care, maintaining high standards of documentation.
- Duties will vary and may include working with patients of all ages, from children to older adults. Duties should only be undertaken after appropriate training or induction, in line with trust policies.
As part of the selection process, you will complete a numeracy and literacy assessment alongside an interview.
Please note, we are unable to offer sponsorship for this position.
Current base location: Royal Bournemouth Hospital
Note: The Orthopaedic Outpatients Department will move to Poole Hospital in January 2026. Further information is available below.
Our values define who we are as #TeamUHD. They underpin all our actions and interactions with patients, visitors, and colleagues. UHD is investing in services across the Trust, with many being transformed and developed following the merger and the New Hospital Programme.
Some services may move sites temporarily or long-term during this period. Interviewing managers will be happy to answer questions about this during interviews.
There is a planned move for this service during winter 2025, relocating the role and base to Royal Bournemouth Hospital. Post-relocation, mileage allowances will not apply, and travel to the new work base will be considered a commute. Other changes will be managed according to Trust/National policies.
For more details about the role, please read the full job description and person specification attached to this advert.
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Healthcare Support Worker- Orthopaedic Outpatients Department employer: University Hospitals Dorset NHS Foundation Trust
Contact Detail:
University Hospitals Dorset NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Support Worker- Orthopaedic Outpatients Department
✨Tip Number 1
Familiarise yourself with the NHS values and the specific mission of the Orthopaedic Outpatients Department. Understanding these will help you align your responses during the interview, showcasing your passion for patient care and teamwork.
✨Tip Number 2
Prepare for the numeracy and literacy assessment by brushing up on basic maths and reading comprehension skills. There are plenty of online resources and practice tests available that can help you feel more confident going into the assessment.
✨Tip Number 3
Reach out to current or former Healthcare Support Workers in the NHS to gain insights about their experiences. This can provide you with valuable information about the role and help you formulate thoughtful questions for your interview.
✨Tip Number 4
Showcase your flexibility and willingness to learn during the interview. Since no previous experience is necessary, emphasising your eagerness to undergo training and adapt to new challenges will make you a strong candidate for the position.
We think you need these skills to ace Healthcare Support Worker- Orthopaedic Outpatients Department
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Healthcare Support Worker in the Orthopaedic Outpatients Department. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Skills: Even if you lack direct experience, emphasise transferable skills such as communication, teamwork, and compassion. Mention any previous roles or volunteer work that demonstrate your ability to care for others.
Craft a Strong Personal Statement: Write a personal statement that reflects your passion for caring for others and your motivation to join the NHS. Be sure to connect your values with those of the organisation, showcasing how you align with their mission.
Prepare for Assessments: Since the selection process includes numeracy and literacy assessments, practice these skills beforehand. Familiarise yourself with common assessment formats to boost your confidence on the day.
How to prepare for a job interview at University Hospitals Dorset NHS Foundation Trust
✨Show Your Passion for Care
Make sure to express your genuine passion for caring for others during the interview. Share any personal experiences or motivations that led you to apply for this role, as it will resonate well with the interviewers.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Healthcare Support Worker in the Orthopaedic Outpatients Department. Be prepared to discuss how you can contribute to patient care and support the healthcare team effectively.
✨Prepare for Assessments
Since there will be numeracy and literacy assessments as part of the selection process, brush up on your basic skills. Practising sample questions can help you feel more confident and ready to tackle these assessments.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about the team dynamics, training opportunities, and career progression. This shows your interest in the role and helps you gauge if it's the right fit for you.
