Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Chocolate Advisor, supporting store management and delivering exceptional customer experiences.
- Company: We're a premium chocolate manufacturer with a rich history since 1845, operating globally.
- Benefits: Enjoy perks like a competitive salary, chocolate discounts, birthday off, and a supportive work environment.
- Why this job: Be part of a fun, values-driven culture where you can grow and make an impact every day.
- Qualifications: Retail experience is preferred; bring your passion for chocolate and a can-do attitude!
- Other info: We celebrate diversity and encourage everyone to be themselves in our inclusive workplace.
The predicted salary is between 24000 - 42000 £ per year.
We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.
We’re also proud of being one of the few “bean-to-bar” chocolate makers in the world, where we control every step of our chocolate production.
How you could help us to Enchant the World with Chocolate
We have an exciting opportunity where you could be a part of our incredible team.
In this role you will:
- Support the store management team towards the accomplishment of the retail plan
- Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
- Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
- Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action
Where you’ll be based
This role is based in XXX Store and is XXX hours per week
Key Responsibilities
Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward
- Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
- Collaborate with store management team on opportunities for key trading periods
Delivering and Developing Operational Excellence
- Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
- Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
- Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
- Escalate issues to the store management team when necessary in a timely manner
Delivering Outstanding Premium Visibility and Communication with our Customers
- Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
- Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice
- Maintain monthly visual merchandising plan to company standard
- Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
- Understand and actively anticipate consumer needs and go the extra mile to delight customers
Leading for an Inspiring Place to Work
- Take responsibility for developing your own skills and capability and support a learning culture
- Collaborate with line manager in order to achieve your own agreed PDP objectives
- Participate in monthly 1-2-1s with your line manager to guide your own performance
- Work with line manager to resolve personal performance issues in a timely manner
- Align with line manager on action plans from personal performance reviews
Ice Cream and Drinks Responsibilities
- Follow food safety and health safety requirements at all times.
- Be knowledgeable and confident about the products that are served.
- Produce and prepare all the products in line with brand standards.
What experience you’ll bring
- Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
- Proven track record of delivering performance at a high level within a team
- Numerate with good analytical and IT skills
- A highly motivated self-starter, with a drive for results
- Excellent interpersonal skills, able to build relationships internally and externally
- An infectious can do attitude – ready to try new things and enthuse everyone you meet
Being yourself every day
We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.
Living our values everyday
At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.
What you can expect from us
In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!
#J-18808-Ljbffr
Chocolate Advisor employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chocolate Advisor
✨Tip Number 1
Familiarise yourself with Lindt's brand values and mission. Understanding their commitment to quality and customer experience will help you embody the Lindt brand during your interactions with the team.
✨Tip Number 2
Showcase your passion for chocolate and retail in conversations. Being genuinely enthusiastic about the products can set you apart as a candidate who truly aligns with the company's vision of enchanting the world with chocolate.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Prepare to discuss how you can contribute to operational excellence and sales performance. Think of specific examples from your past experiences that demonstrate your ability to drive results in a retail environment.
We think you need these skills to ace Chocolate Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Lindt's values and mission. Highlight your passion for chocolate and how you can embody the Lindt brand in your application.
Tailor Your CV: Ensure your CV reflects relevant retail experience and skills that align with the job description. Emphasise your ability to drive sales, work in a team, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've contributed to operational excellence and customer satisfaction in previous roles.
Showcase Your Interpersonal Skills: In your application, highlight your interpersonal skills and ability to build relationships. Provide examples of how you've worked collaboratively in a team to achieve common goals.
How to prepare for a job interview at Cotswolds Designer Outlet
✨Show Your Passion for Chocolate
Make sure to express your genuine love for chocolate during the interview. Share any personal experiences or stories that highlight your enthusiasm for the product, as this aligns with the company's mission to enchant the world with chocolate.
✨Demonstrate Customer-Centric Mindset
Prepare examples of how you've gone the extra mile for customers in previous roles. The company values a customer-centric culture, so showcasing your ability to exceed customer expectations will resonate well with the interviewers.
✨Highlight Team Collaboration Skills
Since teamwork is crucial in this role, be ready to discuss instances where you've successfully collaborated with others. Emphasise your ability to share knowledge and drive ideas to action, which is key to contributing to a positive work environment.
✨Familiarise Yourself with Brand Values
Research the company's values and be prepared to discuss how you embody them. Understanding and aligning with their principles, such as being passionately Lindt and acting responsibly, will demonstrate your fit within their unique culture.
