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For Companies At a Glance
- Tasks: Monitor CCTV feeds, respond to incidents, and maintain control room equipment.
- Company: Join Carlisle Support Services, a leader in security and facilities across the UK.
- Benefits: Enjoy flexible financial support, discounts, ongoing training, and a supportive work environment.
- Why this job: Make a positive impact in your community while building a fulfilling career in security.
- Qualifications: Must be 18+, have a valid CCTV license, and possess strong observational skills.
- Other info: Diverse workplace welcoming all backgrounds; opportunities for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
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Job Introduction
Relief Control Room Operative, JLR contract
The Benefits
- Health and Wellbeing Plans – including ourfamily-friendly maternity policy.
- Flexible financial supportwith instant access to earned and authorised wages.
- Benefits for all– vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
- Full induction, ongoing training, andstructured career developmentto help you thrive in your role.
- Quality kit and uniform– so you feel comfortable and can perform your role effectively.
- Fully funded SIA top-up training from our own team of in-house trainers.
- Employee Assistance Program –supporting your mental, physical, and emotional wellbeing at all times.
- Refer a Friend Scheme –earn £100 for every person you referwho starts with us.
- Long service and recognition awards – celebrating your achievements.
The Role
We’re looking formotivated, approachable, and dependablepeople to join our team.
The role of a relief CCTV operator will be to be trained at both JLR EPMC WV9 5GA and JLR Mercia park DE12 8AA, working as cover for annual leave and sickness. This role may include short notice cover and will not guarantee hours every week. In addition, you would join the wider relief team across the midlands area.
We’re proud to support a diverse workforce andwelcome applications from women and people from all walks of life.This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.
We’re looking for people who are
- Friendly, approachable,and professional in all interactions.
- Keen to learn, grow, and contribute to apositive team culture.
- At least 18 years old – licence requirement by the Security Industry Authority.
- Punctual, dependable, flexible, and assured.
We’re looking for people who have
- A Valid CCTV License (or equivalent certification).
- Previous experience as a CCTV Operator, Security Officer, or in a similar role is preferred.
- Excellent attention to detail and the ability to remain calm under pressure.
- Strong observational skills with the ability to react quickly and appropriately to incidents.
- Familiarity with CCTV technology and control room operations.
- Proficient in using computer systems and security software.
Your core responsibilities will include
- Monitoring live CCTV feeds and detecting any suspicious activities or security breaches in real-time.
- Operating and maintaining control room equipment while adhering to all operational protocols.
- Recording and documenting incidents as they occur, preparing detailed reports for further investigation.
- Communicating effectively with security personnel, coordinating responses to incidents as required.
- Assisting in the control and review of security operations and procedures to ensure compliance with legal and company standards.
- Conducting routine checks and maintenance of the CCTV system to ensure optimal performance.
- Respondingpromptly to alarms and incidents, ensuring communication is relayed to the appropriate authorities.
- Providesupportand training to new team members as needed.
This role is about more than just security. It’s aboutmaking a differencethrough supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.
About Us
We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.
We’re committed tocreating a diverse and inclusive workplacewhere everyone can thrive. We welcome applications fromparents returning to work, career changers, and those with a passion for making a difference.
Equality, Diversity, and Inclusion
At Carlisle,Equality, diversity, and inclusionis a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.
We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees canfeel appreciated and valued at work.This culture is free from unlawful or unfair discrimination and values diversity.
We always treat each other fairly and withdignity and respect.Creating an environment where we can all do something amazing for the company and ourselves.
#IHPNTH
Seniority level
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Entry level
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Employment type
Full-time
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Management and Manufacturing
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Facilities Services
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Relief Control Room Operative employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Control Room Operative
✨Tip Number 1
Familiarise yourself with the specific CCTV technology and control room operations mentioned in the job description. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in security or as a CCTV operator when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples where you've demonstrated strong observational skills or remained calm under pressure, as these are key traits for the role.
✨Tip Number 4
Show your enthusiasm for ongoing training and career development opportunities. Be ready to discuss how you plan to grow within the company and contribute positively to the team culture.
We think you need these skills to ace Relief Control Room Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Relief Control Room Operative position. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that are relevant to the role. Emphasise your previous experience as a CCTV Operator or in similar roles, and ensure to mention your valid CCTV licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how you can contribute to the team. Mention your ability to remain calm under pressure and your strong observational skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Carlisle Support Services
✨Know Your CCTV Basics
Make sure you brush up on your knowledge of CCTV technology and control room operations. Being able to discuss how different systems work and their importance in security will show that you're prepared and knowledgeable.
✨Demonstrate Your Calmness Under Pressure
Prepare examples from your past experiences where you had to remain calm during a stressful situation. This role requires quick thinking and composure, so showcasing your ability to handle pressure will be a big plus.
✨Highlight Your Attention to Detail
Since the job involves monitoring live feeds and documenting incidents, emphasise your attention to detail. Share specific instances where your keen observation skills made a difference in a previous role.
✨Show Enthusiasm for Teamwork
The role is about contributing to a positive team culture. Be ready to discuss how you’ve worked well in teams before and how you can support new members. A friendly and approachable attitude will resonate well with the interviewers.
