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- Tasks: Lead IT strategy and manage customer accounts in a dynamic start-up environment.
- Company: Join a cutting-edge AI Financial Technology start-up making waves in the industry.
- Benefits: Enjoy hybrid work options and the chance to shape your career in a growing company.
- Why this job: Be at the forefront of tech innovation while building strong customer relationships.
- Qualifications: Experience in IT management, technical project management, and familiarity with financial technology is essential.
- Other info: Help secure ISO27001 certification and grow with the company as it expands.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Search 5.0 is delighted to exclusively partner with one of the hottest AI Financial Technology start-ups for a hybrid role of IT Manager and Technical Account Manager. Producing a one-of-a-kind AI-powered monitoring platform has already resulted in major funding making and impact on customers\’ trading strategies. Our client’s product suite combines artificial intelligence with financial market analytics. This B2B platform grows engagement and acts as a co-pilot to drive smarter, faster, analytical decisions. Job: IT & Technical Account Manager This is a start-up, which is why the role currently combines IT Management and Technical Account Management, a structure that works well given the current size of the business and customer base. However, as we prepare for an exciting period of growth, we anticipate that these two roles will evolve into separate positions to better support our expanding needs. In this unique role, you will be at the forefront of shaping and driving our IT strategy and operations while also serving as the primary point of contact for our customer accounts. You will play a pivotal role in influencing infrastructure decisions, managing technical projects, ensuring seamless onboarding experiences & accessibility for client accounts. As a trusted advisor, you’ll work closely with internal teams to align technical solutions with customer needs and business goals, ensuring long-term success and satisfaction. Another biggie is to help our client secure their ISO27001 certification! Previous experience having assisted this is important. This is a fantastic opportunity for someone passionate about both technology and customer relationships, with the ability to bridge the gap between strategic IT vision and hands-on technical execution. If you’re an ambitious IT professional recently appointed in a leadership position and eager to take on a start-up and make your mark then look no further. What we’re seeking? Technical skills: IT management, System performance optimization, Technical project management Communication skills: Verbal and written communication, Presentation skills Analytical skills: Data analysis, Problem-solving, Decision-making Experience with trading platforms or financial technology is a big plus Start-up experience is another plus. Experience helping secure ISO accreditation Relevant certifications or qualifications in IT management or finance Apply via the link or give Stephen Turkington @ stephen.turkington@search5point0.com “For anyone in search of new opportunities, I wholeheartedly recommend reaching out to Stephen. His expertise, coupled with a truly personable approach, makes him a standout in the recruitment field” Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT System Custom Software Development and Software Development #J-18808-Ljbffr
Contact Detail:
Search 5.0 Recruiting Team
stephen.turkington@search5point0.com
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Technical Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in AI and financial technology. Understanding how these technologies impact trading strategies will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the fintech space, especially those who have experience in start-ups. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your experience with ISO27001 certification. Be ready to share specific examples of how you've contributed to securing this accreditation in previous roles, as it’s a key requirement for this position.
✨Tip Number 4
Showcase your ability to bridge technical and customer-facing roles. Think of examples where you've successfully managed client relationships while implementing IT solutions, as this will highlight your fit for the dual nature of the role.
We think you need these skills to ace IT & Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management and technical account management. Emphasise any previous roles where you influenced infrastructure decisions or managed technical projects, especially in a start-up environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer relationships. Mention specific examples of how you've bridged the gap between IT strategy and execution, and highlight any experience with ISO27001 certification.
Showcase Relevant Skills: Clearly outline your technical skills, such as system performance optimisation and data analysis. Also, include your communication and presentation skills, as these are crucial for the role.
Highlight Industry Experience: If you have experience with trading platforms or financial technology, make sure to mention it. This will demonstrate your understanding of the industry and how you can contribute to the company's goals.
How to prepare for a job interview at Search 5.0
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IT management and technical project management. Highlight specific examples where you've optimised system performance or successfully managed technical projects, especially in a start-up environment.
✨Demonstrate Communication Skills
Since this role involves being the primary point of contact for customer accounts, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated complex technical information to non-technical stakeholders in the past.
✨Highlight Relevant Experience
If you have experience with trading platforms or financial technology, make sure to bring it up during the interview. Discuss how your background can contribute to the company's goals, especially in relation to their AI-powered monitoring platform.
✨Prepare for ISO27001 Discussion
Given the importance of securing ISO27001 certification, be ready to talk about any previous experience you have in assisting with this process. Share insights on best practices and how you can help the company achieve this certification.
