Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Parts/Customer Service Advisor, handling parts stock and assisting customers.
- Company: Pentagon Motor Group is a leading dealership committed to diversity and employee development.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications from day one!
- Why this job: Be part of a supportive culture that values your contributions and offers real career growth.
- Qualifications: Passion for the motor trade, strong communication skills, and IT confidence are essential.
- Other info: Work Monday to Friday, 08:00am - 17:00pm, in a dynamic and inclusive environment.
The predicted salary is between 24000 - 32000 £ per year.
Pentagon Motor Group have an exciting new career opportunity available right now! We are currently looking to recruit an enthusiastic and pro-active individual to join the team in our busy Deeside dealership\’s Parts/ Service Department.
If you have:
- A genuine interest and passion in the Motor Trade
- Unlimited confidence, resilience, drive & energy
- The need for a new challenge working for a highly successful Dealership where your contribution is recognised
then you may be the person we are looking for!
Have you heard about our benefits?
When you join Pentagon, from Day 1 you\’ll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££\’s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing?
As a Parts /service Consultant you will be responsible for:
- Identifying and verifying for quality and description, parts stock and other goods from suppliers.
- Receiving incoming Motor Vehicle Parts into the department and putting stock into the correct locations.
- Ensuring stock is stored carefully, kept secure and in saleable condition.
- Accurately identifying, locating and picking parts for Workshop staff and customers.
- Ensuring every opportunity is taken to sell older and slow moving parts
- Seeking new ways to increase Parts and Workshop sales by identifying customer needs and incremental items to sell.
The working hours for this role are Monday to Friday, 08:00am – 17:00pm
Who are we looking for?
Ideal candidates will have:
- A genuine interest and passion for the Motor Trade
- An ability to build rapport and establish and maintain good working relationships.
- Strong communication skills both written and verbal.
- Confidence with IT systems alongside call handling
- Excellent attention to detail and a methodical approach to their workload.
- Endless drive and self motivation.
- A team player mentality.
Previous experience working as a Parts /serviceConsultant or in an Aftersales department would be a distinct advantage for this role.
Why Choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success.
We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.
Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture.
Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
https://www.pentagon-group.co.uk/recruitment
- Salary up to 28000 depending on experience + great company benefits
#J-18808-Ljbffr
Parts/Customer Service Advisor employer: Pentagon Group
Contact Detail:
Pentagon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts/Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the motor trade. Showing that you have a genuine interest and passion for the industry can set you apart during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Being able to build rapport and establish good working relationships is crucial for a Parts/Customer Service Advisor role.
✨Tip Number 3
Get comfortable with IT systems and call handling techniques. Since confidence with technology is mentioned in the job description, being well-prepared in this area will boost your chances.
✨Tip Number 4
Network with current employees or professionals in the automotive industry. They can provide insights into the company culture at Pentagon and may even refer you for the position.
We think you need these skills to ace Parts/Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Parts/Customer Service Advisor position. Understand the key responsibilities and required skills, such as strong communication and IT proficiency.
Tailor Your CV: Customise your CV to highlight relevant experience in the motor trade or customer service. Emphasise any previous roles that involved parts consulting or aftersales support, showcasing your ability to build rapport and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your genuine interest in the motor trade and your enthusiasm for the role. Mention specific examples of how your skills align with the job requirements and how you can contribute to the team at Pentagon Motor Group.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Pentagon Group
✨Show Your Passion for the Motor Trade
Make sure to express your genuine interest in the motor trade during the interview. Share any relevant experiences or stories that highlight your enthusiasm and knowledge about cars and parts, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
Since the role requires building rapport with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Highlight Your Attention to Detail
The job involves managing parts stock and ensuring accuracy in orders. Be ready to discuss specific instances where your attention to detail made a difference, whether in previous jobs or personal projects.
✨Prepare Questions About the Company Culture
Pentagon values diversity and inclusion, so come prepared with questions that show you’re interested in their workplace culture. Ask about team dynamics or how they support employee development, which will demonstrate your alignment with their values.
