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For Companies At a Glance
- Tasks: Assist customers by preparing and delivering orders while ensuring a clean and stocked store.
- Company: Join Lowe's, a leading home improvement retailer dedicated to customer service and employee growth.
- Benefits: Enjoy flexible hours, opportunities for training, and a supportive work environment.
- Why this job: Be part of a team that values safety, teamwork, and customer satisfaction in a dynamic setting.
- Qualifications: Basic math skills, computer experience, and a willingness to learn are essential; retail experience is a plus.
- Other info: No regular travel required, but occasional meetings or training may be necessary.
The predicted salary is between 21600 - 36000 £ per year.
Expand your career possibilities.
Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!
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What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Fulfillment Associate, this means:
• Being friendly and professional, and responding quickly to customer and associate needs.
• Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time.
• Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely.
The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles.To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time.The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products.In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We\’re Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 6 months retail experience.
• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Full Time - Fulfillment Associate - Opening employer: Lowe's
Contact Detail:
Lowe's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time - Fulfillment Associate - Opening
✨Tip Number 1
Familiarise yourself with Lowe's products and services. Understanding the range of items available, especially in departments like kitchen, plumbing, and electrical, will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or retail, particularly in a fulfilment role. Be ready to discuss specific examples of how you've handled customer inquiries or managed product deliveries effectively.
✨Tip Number 3
Prepare to discuss your physical capabilities, as the role requires lifting and moving merchandise. Being able to articulate your comfort with these tasks can reassure the hiring team of your suitability for the position.
✨Tip Number 4
Show enthusiasm for teamwork and communication. As a Fulfillment Associate, you'll need to collaborate with other associates, so be prepared to share examples of how you've successfully worked in a team environment in the past.
We think you need these skills to ace Full Time - Fulfillment Associate - Opening
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fulfillment Associate at Lowe's. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to handle merchandise, customer interactions, and any relevant retail technology experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your ability to meet the job requirements, such as lifting heavy items or working in a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Lowe's
✨Show Your Customer Service Skills
As a Fulfillment Associate, you'll be interacting with customers regularly. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've handled customer inquiries or resolved issues effectively.
✨Demonstrate Your Teamwork Abilities
This role requires collaboration with other associates and delivery teams. Be prepared to discuss instances where you've worked as part of a team to achieve a common goal. Emphasise your ability to communicate and coordinate with others.
✨Emphasise Safety Awareness
Safety is critical in this position, especially when handling merchandise. Discuss your understanding of safety protocols and any relevant experience you have in maintaining a safe working environment. This will show that you take safety seriously.
✨Be Ready for Physical Tasks
The job involves lifting and moving merchandise, so it's important to convey your physical capability. Mention any previous roles that required similar physical demands and express your readiness to meet these requirements.
