Customer Advisor – Argos (in Sainsbury’s)
Customer Advisor – Argos (in Sainsbury’s)

Customer Advisor – Argos (in Sainsbury’s)

Frome Full-Time No home office possible
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At a Glance

  • Tasks: Deliver excellent customer service and assist with online order collections.
  • Company: Join Argos, a leading UK digital retailer known for convenience and value.
  • Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
  • Why this job: Be part of a dynamic team in a fast-paced environment while helping customers.
  • Qualifications: Must be above school-leaver age and eligible to work in the UK.
  • Other info: Flexible part-time hours that fit around your schedule.

2 days ago Be among the first 25 applicants

Working in our stores:

As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

  • You must be above the school-leaver age in your country School leaving age – GOV.UK
  • You must have Right to Work eligibility in the UK
  • Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

Working in our stores:

As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

Eligibility:

  • You must be above the school-leaver age in your country School leaving age – GOV.UK
  • You must have Right to Work eligibility in the UK
  • Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

What you’ll be doing:

  • Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
  • Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
  • Make sure that the stock room is neat and tidy, and restocking products from deliveries
  • Be present on the shop floor helping customers with questions and provide advice on a wide range of products
  • Build great knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague:

  • Friendly and welcoming with a genuine enthusiasm for helping customers.
  • Comfortable talking to customers about our financial services when buying certain products
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
  • Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Embraces using new digital tools and technology to do your job brilliantly
  • Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks – provided for Colleagues in all our stores
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
  • Pension – we’ll match between 4-7.5% of your pension contributions
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Retail

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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's

Argos, as part of Sainsbury's, is an exceptional employer that prioritises the well-being and development of its colleagues. With a vibrant work culture that values inclusivity and teamwork, employees enjoy market-leading benefits such as generous discounts, free meals, and comprehensive training opportunities. Located in the heart of the community, this role offers flexible working hours and a chance to grow within a leading UK digital retailer, making it a rewarding place for those seeking meaningful employment.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)

✨Tip Number 1

Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showing that you can handle customer interactions well will make you stand out.

✨Tip Number 3

Be prepared to discuss your flexibility regarding working hours. Since the role involves varied shifts, showing that you're adaptable and willing to work weekends or evenings can be a big plus.

✨Tip Number 4

Showcase your ability to work in a team environment. Argos values collaboration, so sharing examples of how you've successfully worked with others in the past can highlight your suitability for the role.

We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)

Excellent Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Flexibility
Problem-Solving Skills
Product Knowledge
Cash Handling
Time Management
Ability to Work in a Fast-Paced Environment
Digital Literacy
Adaptability
Sales Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to provide excellent customer experiences, as this is crucial for the Customer Advisor role.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of Argos's commitment to customer service and how you can contribute to that mission.

Showcase Your Skills: Emphasise skills that are particularly relevant to the job, such as communication, teamwork, and adaptability. Provide examples of how you've successfully used these skills in previous roles or situations.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important in a retail environment.

How to prepare for a job interview at Sainsbury's

✨Show Your Enthusiasm

Argos values friendly and welcoming colleagues. Make sure to express your genuine enthusiasm for helping customers during the interview. Share examples of how you've provided excellent customer service in the past.

✨Know the Products

Familiarise yourself with Argos' product range and services before the interview. Being able to discuss specific products or promotions will demonstrate your interest and preparedness, which is crucial for a Customer Advisor role.

✨Demonstrate Flexibility

Since the role involves part-time shifts that may vary, be ready to discuss your availability and willingness to work flexible hours. Highlight any previous experience where you adapted to changing schedules or responsibilities.

✨Embrace Technology

Argos uses digital tools to enhance the shopping experience. Be prepared to talk about your comfort level with technology and any relevant experience you have using digital tools in a retail environment.

Customer Advisor – Argos (in Sainsbury’s)
Sainsbury's
S
  • Customer Advisor – Argos (in Sainsbury’s)

    Frome
    Full-Time

    Application deadline: 2027-07-31

  • S

    Sainsbury's

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