At a Glance
- Tasks: Manage customer relationships and oversee the order process from start to finish.
- Company: Join a leading advanced manufacturing business with a strong reputation in the industry.
- Benefits: Enjoy a permanent role with Monday to Friday hours and opportunities for career growth.
- Why this job: Be part of a supportive team where your contributions directly impact customer satisfaction.
- Qualifications: Experience in made-to-order manufacturing and a customer-focused office role is essential.
- Other info: Located in Eastwood, Nottinghamshire, this role offers a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
Posted:
18 hours ago
Category:
Professional Services Jobs
Deadline:
July 7, 2026
Express Recruitment are delighted to be working in partnership with an established, market-leading advanced manufacturing business, who are looking to recruit an Account Manager to their join their established and growing team, based near Eastwood.
Taking responsibility for supporting in all aspects of customer service and inside sales, the successful candidate will have experience in direct make to order manufacturing, in a similar customer-facing position.
Roles and Responsibilities
- Build strong relationships with existing customers, acting as their go-to for order updates, queries, and forecasting future demand
- Oversee the end-to-end order process – from inputting to invoicing, issuing credits, and everything in between
- Confidently handle incoming enquiries, ensuring accurate information is gathered and shared promptly
- Keep ERP systems up to date, ensuring all customer account details are managed with accuracy and care
- Ensure smooth, error-free processing of all sales orders and documentation
Skills and Experience
- Background in made-to-order or bespoke manufacturing environments
- Proven experience in a customer-focused, office-based support role
- Solid working knowledge of Microsoft Office
- Someone looking to build a long-term career and grow with the business
- Proactive, detail-driven, and able to juggle priorities confidently
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Vacancy Summary
Hours:Monday – Friday (Shifts between 8am and 8pm)
Location: Eastwood, Nottinghamshire
Job Type:Permanent, Office Based
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
Application Form
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Account Manager – Composites employer: Express Recruitment
Contact Detail:
Express Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Composites
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their advanced manufacturing processes and how they cater to customer needs will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage customer relationships and handle order processes. Being able to articulate these experiences clearly will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for a long-term career with the company. During any discussions, express your desire to grow within the organisation and contribute to its success, as this aligns with their search for a proactive candidate.
We think you need these skills to ace Account Manager – Composites
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Account Manager position. Tailor your application to highlight your relevant experience in customer service and inside sales.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in made-to-order or bespoke manufacturing environments. Provide specific examples of how you've successfully managed customer relationships and handled order processes in previous roles.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office and any ERP systems you have used. Detail how these skills have helped you in past positions, particularly in managing customer accounts and ensuring smooth order processing.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role and the company. Explain why you want to join their team and how you can contribute to their success.
How to prepare for a job interview at Express Recruitment
✨Know Your Customer Base
Familiarise yourself with the company's existing customers and their needs. Understanding their pain points and how the company addresses them will help you build rapport during the interview.
✨Demonstrate Your ERP Knowledge
Since the role involves keeping ERP systems up to date, be prepared to discuss your experience with such systems. Highlight any specific software you've used and how it has helped you manage customer accounts effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled customer queries or issues in the past. This will demonstrate your proactive approach and ability to juggle priorities, which is crucial for an Account Manager.
✨Emphasise Long-Term Commitment
Express your desire to grow with the company and contribute to its success over time. Companies value candidates who are looking for a long-term career rather than just a job.