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For Companies At a Glance
- Tasks: Support quality standards and systems across departments in a dynamic healthcare environment.
- Company: Join Fresenius Kabi, a global leader in lifesaving medicines and technologies.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth.
- Why this job: Be part of a mission-driven company making a real impact on patient care.
- Qualifications: Experience in Quality Assurance within pharmaceuticals and strong administrative skills required.
- Other info: This is a 12-month fixed term contract based in Runcorn.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Are you a resilient and process driven Quality Assurance Officer with experience in the Pharmaceutical industry?
We are looking for a Quality Assurance Officer to join our Quality team. Reporting to a Quality Assurance Manager, the role will be supporting all departments in the development, implementation and maintenance of quality standards and systems. This role will be full-time, 37.5 hours per week Monday-Friday and based in Runcorn.
Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion and clinical nutrition. The company\’s products and services are used to help care for critically and chronically ill patients.
Our product portfolio included a comprehensive range of IV generic drugs, infusion therapies and clinical nutrition products as well as the medical devices for administering these products.
Responsibilities
- Supporting all departments in the development, implementation and maintenance of quality standards and systems
- Building strong working relationships with all departments across the business to engender a quality culture
- Complying with all necessary standard operating procedures and systems to ensure the effective monitoring of quality standards
- Co‑ordinating sample returns to complaints and sending off to relevant areas/3rd parties/Production units
- Partnering with a business area and becoming familiar with their processes to aid complaint investigations and closures. Holding regular meetings and fostering the improvement
- Supporting the investigation of root cause(s) of complaints and non‑conformances and assisting with the implementation of corrective/preventative actions to reduce these events
- Managing end to end complaints as per the complaints handling process right from logging of complaint to the final response to the complainant and making a positive contribution to the customer satisfaction side of the business
- Collating and reviewing data monthly to identify issues and areas of improvement from the data
- Maintaining an overall knowledge of the current status of compliance across the site with rules and standards
- Assisting with the maintenance of quality standards and supporting departmental projects.
- Reviewing and updating quality documents and procedures
- Undertaking any other relevant duties to support the Quality Management team and Head of Quality
This role will be split between being office based and in the warehouse managing complaint samples and medical devices
Qualifications
- Experience in a Quality Assurance department within the pharmaceutical industry
- Strong administrative skills and computer literate
- Resilient and able to use own initiative to solve problems
- Ability to plan workload and follow processes
- Good communication skills
Benefits
- No rota\’d weekend working and no night shifts
- Contributory Pension Scheme (rises with service)
- Role specific tailored training and development plan
- Life Insurance (4 x salary, death in service)
- 33 days holiday (rises to 35 after 5 years service) and ability to buy/sell holidays
- Healthcare cashback scheme (including dental, optical & alternative therapies)
- Maternity, Paternity and Adoption Leave
- Professional fees paid
- Bike to work scheme
- Long Service Awards
- Employee Assistance Programme
- Free onsite parking and subsidised canteen
- Blue Light Card
- Company funded family days out
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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QA Officer employer: Fresenius Kabi UK
Contact Detail:
Fresenius Kabi UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QA Officer
✨Tip Number 1
Familiarise yourself with the specific quality standards and regulations relevant to the pharmaceutical industry. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the quality assurance field, especially those who work in pharmaceuticals. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've used them in past roles. This is crucial for a QA Officer, as resilience and initiative are key traits for success.
✨Tip Number 4
Research Fresenius Kabi and their product portfolio thoroughly. Being knowledgeable about their offerings and values will help you tailor your conversation during the interview and show your genuine interest in the company.
We think you need these skills to ace QA Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Quality Assurance, particularly within the pharmaceutical industry. Emphasise your administrative skills and any specific achievements that demonstrate your ability to maintain quality standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with the responsibilities listed, such as managing supplier quality and performing risk assessments. Be sure to express your enthusiasm for contributing to a quality culture.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to work collaboratively across departments. Provide examples of how you've used your initiative to solve problems in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Quality Assurance Officer.
How to prepare for a job interview at Fresenius Kabi UK
✨Understand Quality Assurance Fundamentals
Make sure you have a solid grasp of quality assurance principles, especially within the pharmaceutical industry. Be prepared to discuss specific quality standards and procedures you've worked with in the past.
✨Showcase Your Administrative Skills
Highlight your strong administrative experience during the interview. Provide examples of how you've managed documentation and compliance processes effectively in previous roles.
✨Demonstrate Problem-Solving Abilities
Be ready to share instances where you've used your initiative to solve problems. Discuss any risk assessments or gap analyses you've conducted and the action plans that resulted from them.
✨Build Rapport with Interviewers
Since building strong working relationships is key in this role, focus on establishing a connection with your interviewers. Show enthusiasm for collaboration and a commitment to fostering a quality culture.
