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- Tasks: Support the Store Manager and lead a passionate retail team to deliver exceptional customer service.
- Company: Neptune creates beautiful home pieces with a commitment to quality and craftsmanship since 1996.
- Benefits: Enjoy competitive pay, generous holidays, discounts, and wellness perks like a birthday day off!
- Why this job: Join a vibrant team that values inclusivity and personal growth while making a positive impact.
- Qualifications: Retail experience and a passion for home lifestyle or interiors are essential.
- Other info: This is a temporary role covering maternity leave, perfect for gaining valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
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We are looking for a Assistant Store Leader to support our (Store) Team on a fixed term contract (Maternity cover) .
We treat everyone who visits as an individual, taking immense pride in delivering a warm and welcoming personalised service. As a pillar of support to the Store Manager, you\’ll understand that our customers are at the heart of everything we do. You\’ll lead by example, always striving to deliver outstanding service while surpassing store objectives.
In Order To Consistently Accomplish That, You Will
- Guide, support and motivate a dedicated retail team
- Coach, train and develop new and existing team members to become brand ambassadors
- Ensure operational excellence throughout the store and behind the scenes
- Maintain breath-taking visual merchandising and store presentation
- Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products
As a positive and confident person you\’ll have a proven ability in leading a team within the world of retail, ideally from a home lifestyle or interiors brand. You\’ll be passionate about our brand with a clear commitment to helping us drive forward the business forward.
The story behind Neptune Bury St Edmunds is one that dates back to the Georgian era. It was originally built for Robert Boby – a brand made up of inventors, designers and makers of hay and seed machinery. That\’s why the road that runs alongside our store has the name \’The Robert Boby Way\’. When we restored it, we kept as many of the original features as we could, from the large sash windows to the grand double staircase. And, more recently, we\’ve added new elements that are respectful of its heritage, such as the beautiful orangery at the rear.
What Benefits We Can Offer You
- Competitive salary
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We\’re an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone\’s voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we\’re perhaps most known for kitchens – with heirloom-worthy dressers not far behind. Neptune\’s trademark \’look\’ is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We\’re also respected for our commitment to craft and quality. Put simply, we make things we\’re proud of, and that are designed to last a lifetime.
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Assistant Store Leader employer: Neptune
Contact Detail:
Neptune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Familiarise yourself with Neptune's brand values and history. Understanding their commitment to quality and craftsmanship will help you align your answers during the interview, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully led a retail team in the past. Highlight specific instances where you motivated your team or improved customer service, as this role requires strong leadership skills.
✨Tip Number 3
Research common challenges faced in retail management, especially in home lifestyle or interiors. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Showcase your visual merchandising skills by preparing a portfolio or examples of previous work. This will demonstrate your ability to maintain stunning store presentation, which is crucial for the Assistant Store Leader role.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've guided, supported, or motivated a team in previous roles, especially in retail settings.
Highlight Customer Service Experience: Since customer service is at the heart of this role, make sure to include any relevant experience you have in delivering exceptional service. Use metrics or feedback to demonstrate your success in this area.
Personalise Your Application: Make your application stand out by personalising it. Mention why you are passionate about Neptune's brand and values, and how you can contribute to their mission of providing a warm and welcoming service.
How to prepare for a job interview at Neptune
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Neptune and its products during the interview. Share what you love about their design philosophy and how it aligns with your personal values. This will demonstrate your commitment to the brand and its mission.
✨Highlight Your Leadership Experience
As an Assistant Store Leader, you'll be guiding a team. Be prepared to discuss your previous leadership roles and how you've motivated and developed team members. Use specific examples to illustrate your coaching style and the positive outcomes that resulted.
✨Demonstrate Customer-Centric Thinking
Since customer satisfaction is at the heart of Neptune's operations, be ready to share examples of how you've identified customer needs and provided exceptional service in past roles. This will show that you understand the importance of a personalised shopping experience.
✨Prepare for Operational Excellence Questions
Expect questions about maintaining store standards and operational efficiency. Think of instances where you've ensured high visual merchandising or streamlined processes. This will highlight your ability to uphold Neptune's standards of excellence.
