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- Tasks: Lead a dynamic team in a charming pub, ensuring exceptional customer service.
- Company: Join the historic White Hart, a delightful pub in the scenic Wiltshire countryside.
- Benefits: Enjoy free meals, 28 days holiday, and a 20% discount at all Young's venues.
- Why this job: Be part of a supportive culture focused on career growth and customer delight.
- Qualifications: Looking for motivated individuals with a passion for hospitality and team management.
- Other info: Dog-friendly environment with unique bedrooms for a cozy retreat.
The predicted salary is between 24000 - 36000 £ per year.
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About White Hart, Ford
Landlord Tamas and his friendly team welcome you to the White Hart, nestled in the sleepy hamlet of Ford, near Chippenham. This hidden gem is surrounded by leafy scenery and the babbling By Brooke river that meanders through the garden.
Dating back to Tudor times, the White Hart served as a coaching inn linking London to the West Country. Its history is reflected in the creaking wooden floors, exposed beams, and wonky lintels, offering olde worlde charm and character.
Located within easy reach of Castle Combe, known as the ‘prettiest village in England’, the pub is a must-visit. It’s a living antique in the Wiltshire countryside, just a 5-minute drive away, with many scenic hiking trails and nature walks. We are dog-friendly, so you can explore the area with your four-legged friends.
Above and beside our delightful pub, there are 11 uniquely charming bedrooms, each offering a cozy retreat with a blend of tradition and thoughtful details. These rooms provide more than just accommodation; they are a restful escape.
Whether you’re looking for a cozy spot for a quiet drink, a hearty meal by the fireside, or a restful night’s sleep, the White Hart in Ford promises an unforgettable experience.
Assistant Manager Opportunities
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM — most of our GM appointments are internal
- Fully funded apprenticeships, training, and development courses
- 20% discount in all Young\’s Pubs and Hotels
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What We Look for in an Assistant Manager:
We seek a motivated and experienced Assistant Manager to lead our team in our stylish, food-focused pub. You should have a genuine passion for exceptional customer service and a proactive approach to team management. Enthusiastic and driven, you will help continue the success of our pub and train our team to ensure they delight our customers. We are committed to your career development in hospitality, offering ongoing support to help you grow and succeed with us.
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Assistant Manager employer: White Hart Ford
Contact Detail:
White Hart Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the history and charm of the White Hart. Understanding its unique character and the local area will help you connect with the team and customers, showcasing your genuine interest in the pub.
✨Tip Number 2
Demonstrate your passion for exceptional customer service during any interactions. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this aligns with what they are looking for.
✨Tip Number 3
Highlight your leadership skills by discussing how you've successfully managed teams in previous roles. Be prepared to share strategies you've used to motivate staff and enhance their performance, which is crucial for the Assistant Manager position.
✨Tip Number 4
Research the local area, including popular attractions like Castle Combe and nearby hiking trails. This knowledge will not only impress during discussions but also show your commitment to promoting the pub as a destination for both locals and visitors.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at White Hart. Highlight your relevant experience in customer service and team management in your application.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job description. Emphasise your passion for hospitality and any previous roles that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the pub's unique charm. Mention specific examples of how you've provided exceptional customer service or led a team in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at White Hart Ford
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Management Skills
Prepare to discuss your approach to team management. Highlight any previous leadership roles and how you motivated your team to achieve success, especially in a fast-paced environment like a pub.
✨Know the Venue's History and Offerings
Familiarise yourself with the history of the White Hart and its unique offerings. Being able to discuss the pub's charm and what makes it special will show your interest and commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, and how the pub measures success. This shows your proactive attitude and genuine interest in the position.
