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- Tasks: Support Gypsy, Roma and Traveller communities in Essex through outreach and advocacy.
- Company: Phoenix Futures is a leading charity with over 50 years of experience in drug and alcohol treatment.
- Benefits: Enjoy 25 days annual leave, flexible working options, and continuous training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in health and social care is preferred but not essential; passion and willingness to learn are key.
- Other info: Join a collaborative team dedicated to empowering communities and fostering positive change.
The predicted salary is between 19600 - 24500 £ per year.
Recovery Coordinator – Enhanced Support and Access Team
Join to apply for the Recovery Coordinator – Enhanced Support and Access Team role at Phoenix Futures
Recovery Coordinator – Enhanced Support and Access Team
1 week ago Be among the first 25 applicants
Join to apply for the Recovery Coordinator – Enhanced Support and Access Team role at Phoenix Futures
Are you looking for an exciting and challenging opportunity that makes a difference?
We have an exciting opportunity for someone to work within a brand-new service providing support to the Gypsy, Roma and Traveller communities in Essex.
Enhanced Support and Access Team – (Gypsy, Roma, Traveller Service) Recovery coordinator
Full-time, fixed term until 31/03/2026
Service Area
Essex Services
Town
Harlow
Status
Full-time
Contract Type
Fixed Term
Total Salary Pro-Rata
£27,637
Posted Date
12/06/2025
Closing Date
06/07/2025
Vacancy Reference Number
3871
Documents
- ESAT (GRT) Practitioner RP – FINAL.doc (Word, 121kb)
Working in close partnership with the existing Essex Countywide Travellers’ Unit (ECTU), the service will cover the County of Essex (excluding Southend and Thurrock) and will work in partnership with the ECTU to provide enhanced support to individuals and their families from the communities in Essex across a range of needs (including substance use, physical and/or mental health needs, housing, education and employment).
The Role
You will work as part of a small team to deliver a service that makes a tangible difference to the lives of those it works with. Holding a caseload, you will work in an intensive, multi-agency way to empower people within the travelling community to access a wide range of services and sustain positive change. This will include outreach, advocacy, signposting and onward referrals (to include accompanying people to appointments) and forging strong links with local partners and services to form a multi-disciplinary network of support.
There will be four practitioners who will each cover a specific area of the County (North, Mid, South or West Essex) and this role will be based in our Harlow office.
Previous experience in this or a similar field is desirable but not essential. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to people.
About You
To join us a practitioner you will need:
- Experience of working in a health and social care setting (or comparable field) and/or an understanding of the complex issues presented by people who use the service
- The ability to work effectively with partner agencies and network for the benefit of the client and service
- The ability to manage a caseload and excellent organisational skills
- To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
- Excellent communication skills, both written and verbal
- Determined, with a drive to succeed and a willingness to learn
- Passionate and enthusiastic about making a real difference to the lives of people we support
So, if you’re seeking your next challenge as a senior practitioner, please get in touch or apply today.
Your Rewards
- Starting salary of £24,637 plus market supplement per annum pro rata, with opportunity to access potential yearly salary increments subject to appraisa.
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
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Recovery Coordinator - Enhanced Support and Access Team employer: Phoenix Futures
Contact Detail:
Phoenix Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Coordinator - Enhanced Support and Access Team
✨Tip Number 1
Familiarise yourself with the Gypsy, Roma, and Traveller communities in Essex. Understanding their unique challenges and cultural nuances will help you connect better during interviews and demonstrate your commitment to supporting these communities.
✨Tip Number 2
Network with professionals already working in health and social care settings, especially those involved with similar community support roles. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in managing caseloads and working collaboratively with partner agencies. Think of specific examples that showcase your organisational skills and ability to advocate for clients effectively.
✨Tip Number 4
Showcase your passion for making a difference in people's lives during the interview. Be ready to share personal stories or motivations that drive your desire to work in this field, as this can resonate well with the interviewers.
We think you need these skills to ace Recovery Coordinator - Enhanced Support and Access Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and social care settings. Emphasise any work you've done with diverse communities, particularly the Gypsy, Roma, and Traveller communities, as this will resonate with the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making a difference in people's lives. Mention specific skills that align with the job description, such as advocacy, outreach, and multi-agency collaboration.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated in previous positions. This could include written reports, presentations, or successful interactions with clients.
Highlight Organisational Skills: Discuss your ability to manage a caseload and stay organised. You might want to mention any tools or methods you use to keep track of tasks and appointments, which is crucial for a Recovery Coordinator.
How to prepare for a job interview at Phoenix Futures
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Recovery Coordinator. Familiarise yourself with the specific needs of the Gypsy, Roma, and Traveller communities, as this will show your commitment to the role.
✨Showcase Your Experience
Even if you don't have direct experience in this field, think about transferable skills from previous roles. Be ready to discuss how your background in health and social care can contribute to supporting individuals and families effectively.
✨Demonstrate Communication Skills
As a Recovery Coordinator, excellent communication is key. Prepare examples of how you've successfully communicated with diverse groups or resolved conflicts in the past. This will highlight your ability to connect with clients and partner agencies.
✨Express Your Passion for Recovery
Phoenix Futures values passion and enthusiasm for making a difference. Be prepared to share why you are passionate about recovery and how you envision contributing to the lives of those you support. Authenticity will resonate well with the interviewers.
