At a Glance
- Tasks: Assist customers, handle payments, and maintain a welcoming store environment.
- Company: Join Derian House, a charity dedicated to supporting children and families in need.
- Benefits: Gain retail experience, make friends, enjoy discounts, and receive a uniform.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: No prior experience needed; just bring your enthusiasm and commitment.
- Other info: Volunteers must be 16+ and commit to one shift per week.
Overview
Volunteer Sales Assistant – Leigh Shop at Derian House Children’s Hospice.
Do you love chatting to people and making their day? Join our friendly team in Leigh and help us create a warm and welcoming shopping experience for everyone who walks through the door.
Responsibilities
- Greeting customers with a smile and a warm welcome
- Helping people find what they need and answering questions
- Keeping the shop clean, tidy and looking great
- Using the till to process purchases and handle card/cash payments
- Promoting Gift Aid when donations are dropped off
- Supporting your teammates and creating a lovely, friendly atmosphere
What you’ll love about this role
- Enjoy talking to people and have good communication skills
- Have a helpful, friendly attitude and a passion for great service
- Like working as part of a team
- Can offer a regular morning or afternoon each week
What’s in it for you?
- Gain retail experience and boost your CV
- Meet new people and make lasting friendships
- Feel good knowing you’re helping to support local children and families
- Get a discount in-store and a Derian t-shirt to wear with pride
- Join in with other volunteer events and activities
- Lunch/travel expenses provided (minimum hours apply)
We welcome volunteers who are kind, honest, and reliable, and we’ll make sure you feel valued, supported and part of the team. No previous shop experience needed – just bring your smile and willingness to help. Full training and support provided. Minimum Age: 16+
Seniorities and Employment
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail
Note: This description is focused on the volunteer role at Derian House and does not include external postings.
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Volunteer Sales Assistant - Leigh Shop employer: Derian House Children's Hospice
Contact Detail:
Derian House Children's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Sales Assistant - Leigh Shop
✨Tip Number 1
Familiarise yourself with Derian House and its mission. Understanding the charity's values and the impact of your role as a Volunteer Sales Assistant will help you connect better with the team and customers, showcasing your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios where you might need to assist customers or handle complaints, and prepare responses that demonstrate your empathy and problem-solving abilities.
✨Tip Number 3
Show enthusiasm for teamwork during your interactions. Highlight any previous experiences where you've successfully collaborated with others, as this will resonate well with the team-oriented environment at Derian House.
✨Tip Number 4
Be ready to discuss your availability and commitment. Since the role requires a regular weekly commitment, being clear about your schedule and willingness to contribute will demonstrate your reliability and dedication to the team.
We think you need these skills to ace Volunteer Sales Assistant - Leigh Shop
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Volunteer Sales Assistant does at Derian House. Familiarise yourself with their mission and values to align your application with their goals.
Tailor Your CV: Highlight any relevant experience or skills that demonstrate your customer service abilities and teamwork. Even if you don't have retail experience, showcase your enthusiasm for helping others and your commitment to volunteering.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your desire to contribute to the community. Mention why you want to volunteer specifically at Derian House and how you can make a positive impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Derian House Children's Hospice
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping others during the interview. Share any previous experiences where you provided excellent customer service, even if it's from a different context.
✨Demonstrate Team Spirit
Since this role involves working closely with both staff and other volunteers, highlight your ability to work as part of a team. Discuss any collaborative projects or experiences that showcase your teamwork skills.
✨Prepare for Common Scenarios
Think about potential customer interactions you might face in the shop. Be ready to discuss how you would handle customer complaints or assist someone looking for a specific product, showing your problem-solving skills.
✨Emphasise Reliability and Commitment
The role requires a regular weekly commitment, so be prepared to discuss your availability. Highlight your reliability and willingness to commit to the schedule, which is crucial for a volunteer position.