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- Tasks: Assist families and individuals with housing options and provide administrative support.
- Company: Join Perth & Kinross Council, a meaningful organisation focused on enhancing lives.
- Benefits: Enjoy flexible working arrangements, training opportunities, and a healthy work-life balance.
- Why this job: Make a real difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Positive attitude, excellent communication skills, and a customer-first approach are essential.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
The predicted salary is between 26766 - 29131 £ per year.
Salary: £26,766 – £29,131 per year
Contract Type: Temporary
Position Type: Full Time
Hours: 36 hours per week
Main Purpose of the Role
Working within Perth & Kinross Council is more than a job, it\’s about being part of something meaningful. It\’s about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.
We currently have the following opportunity:
An exciting opportunity has arisen within the Housing Options Team in Pullar House.
You will provide a customer focused housing options service to families and individuals who need affordable housing and a homeless advice service to persons who are homeless or threatened with homeless.
You will also provide support to the Housing Options Officers on a daily basis and undertake a number of administrative duties including dealing with customers both on the telephone and also reception.
Skills & Experience Required
You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided.
The ability to understand basic relevant legislation is essential.
The successful candidate should hold the following behaviours, skills and attitudes:
• Sensitivity and empathy
• Don’t say this isn’t my job
• An interest in working with diverse social groups
• Excellent communication skills (verbal and written)
• A customer-first approach to work
• Negotiation and influencing skills
• Leadership skills
• The ability to adapt to different situations
• Self-motivation and tenacity.
- 6 public holidays and an additional discretionary day
We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.
Next Steps
We would love to hear from you and would encourage you to get in touch with Steven Robb, Housing Options & Independent Living Co-ordinator at SRobb@pkc.gov.uk to find out more.
Click “APPLY NOW”
External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.
We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.
Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.
To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland form.
If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.
A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.
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Housing Assistant, Pullar House, Perth employer: Perth and Kinross Council
Contact Detail:
Perth and Kinross Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant, Pullar House, Perth
✨Tip Number 1
Familiarise yourself with the local housing legislation and policies relevant to Perth & Kinross. Understanding the legal framework will not only help you in the role but also demonstrate your commitment and knowledge during any discussions with the hiring team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully dealt with diverse social groups in the past. This will highlight your sensitivity and empathy, which are crucial for a Housing Assistant role.
✨Tip Number 3
Reach out to current or former employees of Perth & Kinross Council on platforms like LinkedIn. They can provide insights into the work culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your adaptability and self-motivation. Think of specific instances where you've had to adjust to new situations or overcome challenges, as these traits are highly valued in this role.
We think you need these skills to ace Housing Assistant, Pullar House, Perth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the main responsibilities and required skills for the Housing Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication skills, customer-first approach, and any experience working with diverse social groups. Use specific examples from your past roles to demonstrate these abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping others and your understanding of housing options. Mention your adaptability and willingness to embrace change, as these are key traits for the role.
Prepare References: Ensure you have contact details for two referees ready, including one from your current or most recent employer. Inform them in advance that they may be contacted regarding your application.
How to prepare for a job interview at Perth and Kinross Council
✨Show Your Empathy
As a Housing Assistant, you'll be dealing with individuals facing challenging situations. Make sure to demonstrate your sensitivity and empathy during the interview. Share examples of how you've supported others in difficult times.
✨Understand the Legislation
Familiarise yourself with basic housing legislation relevant to the role. Being able to discuss this knowledge will show that you're prepared and understand the framework within which you'll be working.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Be ready to provide examples of how you've effectively communicated with diverse groups, both verbally and in writing. This will showcase your customer-first approach.
✨Demonstrate Adaptability
The ability to adapt to different situations is crucial. Prepare to discuss instances where you've successfully navigated change or unexpected challenges, highlighting your self-motivation and tenacity.
