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- Tasks: Engage with customers, helping them find the perfect sofa or home accessory.
- Company: DFS is the UK's leading sofa retailer, creating stylish and comfortable furniture since 1969.
- Benefits: Enjoy flexible shifts, a retail bonus scheme, and discounts on products and big brands.
- Why this job: Join a fun, inclusive team where your passion for service makes a real impact.
- Qualifications: No sales experience needed; just bring your friendly attitude and willingness to learn.
- Other info: We welcome diverse applicants and offer training to help you succeed.
At DFS, youre not just selling sofas – youre helping people feel at home. Whether its a bed, mattress or a comfy sofa, youll bring your passion for service and help customers feel right seen and heard.
We know life doesnt stop when your shift starts, from school runs, to study time or just needing balance. xiskglj Thats why we offer flexible working patterns to help you make it all work. If the hours liste…
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
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Retail Sales Advisor - 20 Hours employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 20 Hours
✨Tip Number 1
Familiarise yourself with DFS products before your interview. Knowing the range of sofas and beds we offer will help you connect with customers and demonstrate your passion for our products.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more comfortable in guiding customers through their buying journey.
✨Tip Number 3
Show your enthusiasm for teamwork during the interview. Share examples of how you've supported colleagues in the past, as team spirit is a core value at DFS.
✨Tip Number 4
Prepare to discuss how you would create a welcoming environment for customers. Think about ways to build connections and trust, as this is key to delivering great service at DFS.
We think you need these skills to ace Retail Sales Advisor - 20 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what DFS is looking for in a Retail Sales Advisor. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service skills and any relevant experience. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to connect with people. Mention specific examples of how you've successfully helped customers in the past.
Prepare for Competency Questions: Anticipate the competency-based questions that may be asked during the interview process. Think of examples from your past experiences that demonstrate your skills in customer connection, teamwork, and sales success.
How to prepare for a job interview at DFS Furniture Ltd
✨Show Your Passion for Customer Service
As a Retail Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent service in the past, and express your enthusiasm for helping people find the perfect products for their homes.
✨Know Your Products
DFS takes pride in its range of sofas and home furnishings. Familiarise yourself with their product offerings before the interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Practice Competency-Based Questions
Expect competency-based questions during your interview. Think of specific situations where you've demonstrated skills like teamwork, problem-solving, and customer engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Team Spirit
DFS values teamwork and collaboration. Be ready to discuss how you work well in a team environment, support colleagues, and contribute to a positive workplace culture. Share any experiences that highlight your ability to foster team spirit.
