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For Companies At a Glance
- Tasks: Join our Retail team as a Sales Advisor, engaging with customers and processing sales.
- Company: Saltrock is a beloved British coastal lifestyle brand inspired by the Atlantic Ocean and North Devon.
- Benefits: Enjoy 33 days of holiday, a 50% discount on products, and a friendly work environment.
- Why this job: Be part of a passionate team, create positive customer experiences, and embrace a fun culture.
- Qualifications: A warm personality and passion for retail; experience is a plus but not essential.
- Other info: This role is a 12-hour contract with keyholder responsibilities.
Overview
Like the idea of joining the Saltrock family? We are looking for a Sales Advisor on a 12 hour contract to come aboard and join the next part of our adventure! The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.
Job Description
A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are passionate about our product and engaging with our customers delivering an excellent experience for them while they are in store.
Role
- Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
- Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere.
- Keeping housekeeping to a high standard the outcome being a healthy and safe store
- Be able to feed our customers with information about our product including features and benefits and stock availability
- Help implement any markdown/price alterations within agreed timescales
- Keeping our product tidy and presentable and replenish as needed
- Support when requested with merchandising product in conjunction with our guidelines
- Process deliveries
- Keyholder responsibilities
What You Will Bring On The Journey
- A warm and friendly manner that fits with our culture
- A passion for selling and interacting with customers
- Recognition of the importance of strong visual merchandising
- Competent at till operations and Cash/card handling
- Experience in Retail would be desirable but not essential
What We Offer You
- Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members
- Uniform allowance
- 50% discount (off RRP) on all Saltrock products
Reporting to
Store Manager
Skills
Customer Service
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Sales Advisor employer: Saltrock
Contact Detail:
Saltrock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Saltrock's brand values and product range. Understanding their coastal lifestyle ethos and iconic designs will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from your past experiences where you created a welcoming atmosphere or resolved customer issues, as this aligns perfectly with what Saltrock is looking for.
✨Tip Number 3
Practice your sales techniques. Be ready to discuss how you would approach selling Saltrock products, including how you would highlight features and benefits to engage customers effectively.
✨Tip Number 4
Show enthusiasm for teamwork. Since you'll be working alongside an energetic team, express your willingness to collaborate and support your colleagues in achieving sales targets and maintaining store standards.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Saltrock's ethos and product range. Highlight your understanding of their coastal lifestyle and how it resonates with you in your application.
Tailor Your CV: Make sure your CV reflects any relevant retail experience, especially in customer service or sales. Emphasise skills that align with the job description, such as communication and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your enthusiasm for the role. Mention specific examples of how you've engaged with customers in previous roles and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Saltrock
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Saltrock and its products during the interview. Share any personal experiences you have with the brand or similar lifestyle brands, as this will demonstrate your genuine interest and alignment with their values.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer situations, such as dealing with complaints or providing product information. Be ready to share examples from past experiences or role-play scenarios to showcase your customer service skills.
✨Highlight Your Visual Merchandising Skills
Since visual merchandising is important for the role, be prepared to discuss any relevant experience you have. You could even bring ideas on how you would display products in-store to impress the interviewers with your creativity and understanding of the brand's aesthetic.
✨Demonstrate Team Spirit
Saltrock values a friendly and energetic team environment. Share examples of how you've successfully worked in a team before, highlighting your ability to collaborate and contribute positively to a group dynamic.
